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HVAC Account Manager
Modern Niagara
Manage HVAC client accounts, drive sales, ensure service quality and profitability.
7d ago
C$90,000 - C$120,000
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Port Coquitlam, British Columbia, Canada
Field
Company Size
1,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Design
Sector Specialisms
Mechanical
Electrical
HVAC
Plumbing
Building Controls
Building Services
Energy Solutions
Integrated Building Technology
Role
What you would be doing
preventive maintenance
system upgrades
energy optimization
site visits
quote development
contract management
- Develop and present proposals for preventive maintenance programs, system upgrades, and energy optimization projects.
- Serve as the primary point of contact for assigned clients, ensuring all HVAC service and maintenance needs are met.
- Achieve assigned sales and renewal targets.
- Coordinate with service and project teams to ensure timely delivery and quality of work.
- Monitor service contracts to ensure compliance with scope, budget, and customer expectations.
- Prepare sales forecasts and reports for management review.
- Build strong, long-term customer relationships and maintain regular communication with facility and property managers.
- Work collaboratively with the operations and estimating teams to develop accurate quotes and proposals.
- Assist in resolving customer concerns or service issues promptly and professionally.
- Manage account profitability by monitoring margins, costs, and contract renewals.
- Conduct site visits to review contract performance, equipment condition, and identify improvement opportunities.
- Identify and pursue new business opportunities with existing and prospective clients.
What you bring
hvac
crm
microsoft office
3-5 yrs
driver's licence
communication
- Previous experience as an Refrigeration, HVAC, or BAS Technician a definite asset.
- Minimum 3–5 years of experience in HVAC service sales, account management, or a related mechanical field.
- Proficient in CRM and Microsoft Office applications.
- Proven track record of developing and maintaining customer relationships in a technical or service environment.
- Strong understanding of HVAC systems, maintenance practices, and building operations.
- Valid driver’s license and ability to travel locally.
- Excellent communication, negotiation, and presentation skills.
- Familiarity with commercial, institutional, and industrial facilities.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to lead in building systems solutions, Modern Niagara has grown to be a trusted name in the construction and engineering industry.
- With expertise spanning mechanical, electrical, and plumbing systems, the company specializes in providing integrated solutions for complex projects.
- Their portfolio includes landmark projects across various sectors, from high-rise buildings and corporate offices to hospitals and universities.
- Modern Niagara thrives in delivering customized services for residential, commercial, and industrial clients, offering tailored solutions to meet unique demands.
- Their innovation in energy-efficient systems has positioned them as a forward-thinking leader in sustainable building technology.
- The company has completed large-scale projects in sectors such as energy, utilities, and residential, highlighting its versatile approach to diverse challenges.
- Known for its ability to manage complex, multi-phase projects, Modern Niagara remains committed to delivering high-quality, cost-effective solutions.
- We focus on delivering innovative solutions with exceptional service.
- We are committed to providing a safe, collaborative, and inclusive environment for our team and clients.
- We value integrity, accountability, and transparency in everything we do.
- We foster a culture of continuous improvement, both personally and professionally.
- We emphasize teamwork and mutual respect, ensuring all voices are heard.
2050
Net Zero Target
Committed to achieving net zero carbon emissions by the year 2050.
- Incorporates energy-efficient solutions in all projects, focusing on sustainable design and construction practices.
- Focuses on reducing waste and minimizing environmental impact throughout operations.
- Implements strategies to improve the energy performance of buildings and systems.
- Involved in initiatives to improve the sustainability of the communities they serve.
- Committed to creating an inclusive, diverse, and respectful workplace.
- Strategic programs aim to increase representation of underrepresented groups in the workforce.
- Promotes equal opportunities in recruitment, retention, and career development.
- Has specific initiatives to support women in the trades and leadership roles.
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