Project Manager at Servicemaster Rrh in Chattanooga, TN | USD20-24 | Kablio
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Project Manager
Servicemaster Rrh
Leading provider of disaster recovery, restoration, and emergency response services.
Lead restoration projects, manage crews, estimate and ensure quality for insurance jobs.
1 months ago ago
$20 - $24
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Chattanooga, TN
Field
Company Size
- Employees
Service Specialisms
Restoration
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Emergency Response
Disaster Recovery
Cleaning Services
Commercial Services
+1 more
Sector Specialisms
Commercial
Residential
Hospitality
Healthcare
Education
Government
Retail
Manufacturing
+10 more
Role
Description
quality assurance
estimate creation
job monitoring
documentation
customer interaction
training
May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.
Inspect and scope jobs onsite-and works with Project Manager/ Crew Chief/Lead Tech on scope of job
Communicates conversations and key information on the job using the notes feature in required software
Explains drying process and next steps to resolution in person to customers using printed materials as a guide
Document / review loss with clear and descriptive job photos and upload into operating system/software
May be responsible for creation of estimates in applicable software
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Express or exchange ideas with others and receive and act on detailed information given.
Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
May write mitigation and reconstruction estimates using Xactimate
May train new technicians or key operational team members
Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
Completes assigned jobs according to company processes, maintains quality control within the budget of each job
Maintains records of personnel and resources used on projects and communicates all billable events to others.
Requirements
structural drying
insurance restoration
team management
problem solving
communication
college degree
ASD – Applied Structural Drying Technician
For safety reasons, wear respirators, which are used in certain situations, must be able to seal to your face.
Experience managing teams of 2 or more
Strong problem solving and customer service skills
Experience with entering data using a tablet or mobile phone
High school graduate or equivalent, college degree preferred.
Valid Driver's License and satisfactory driving record
Working on-call schedule is required
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Certifications preferred:
Must be able to prioritize activities and meet deadlines
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Strong verbal and written and communication skills
Able to work independently or work with/lead a team
Strong knowledge of insurance restoration and or construction industry
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Specializes in rapid response to disasters and emergencies.
Excellence in managing large-scale recovery operations for water, fire, and storm damage.
Highly trained technicians providing expert restoration services to residential and commercial clients.
Operations across multiple sectors including residential, commercial, infrastructure, and utilities.
Swift and thorough restoration services helping businesses and homes return to normalcy after major disruptions.
State-of-the-art equipment for handling restoration projects of any scale, from small homes to large commercial properties.
Nationwide deployment of emergency response teams ensuring prompt support for customers regardless of location.
Culture + Values
Do what’s right
Take care of each other
Think like an owner
Bring out the best in others
Act with agility
Play to win
We Serve
We Care
We Deliver
We Do
Environment + Sustainability
Inclusion & Diversity
Diversity and inclusion council meets regularly to implement strategies
Mandatory diversity and inclusion training program with interactive exercises, videos and discussions
Online platform for employees from diverse backgrounds to share stories and experiences
Mentorship program pairing employees from different backgrounds
Annual diversity and inclusion report tracking progress
Diversity and inclusion committee reviews policies and procedures regularly
Internal network for employees from diverse backgrounds to connect
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