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Lead Engineer - Data Center (HVAC/Electrical)-Victoria
Cbre Asia Pacific
Integrated commercial real estate services across Asia Pacific—brokerage, valuation, investment, project, proptech and research.
Lead Engineer responsible for maintaining data center HVAC and electrical systems, providing exceptional customer service, and managing on-site technical team members.
Ensure optimum staffing structures operate across contracts efficiently and ensure structures support peaks and troughs in workload, and disaster recovery
Reporting and management of work management system
Arranging agency cover and submitting hours on portal
Appointed as an HV authorised person for the sites you will champion technical operations compliance at all times
Ensure all absence is fully covered by suitably trained and experienced staff to ensure full 24/7 coverage
Develop, implement and audit local Method of Procedures (MOP’s), Standard Operating, Procedures (SOP’s), Emergency Operating Procedures (EOP’s)
Promote and maintaining the core Values of CBRE and ensure the professional image of CBRE is presented onsite all times
Organising training for the team and maintaining training records where required
Supporting CMMS Operator in scheduling, closing off PPM’s and entering reactive works to the planned preventative maintenance system will also be part of the position
Deliver effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate
Effectively lead management related activities including regular management meetings; development of operational procedures; fostering of good relationships, providing services of the highest standards
Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Ensuring contractually agreed SLA’s and KPI’s within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence
Provide relief to the Critical Facilities Manager during their absence
Logging hazards & customer feedback on the QHSE Management Portal
Ensure data centre operations and CBRE business policies and processes are complied with at your sites i.e. effectively communicated, implemented and adhered to within the contract
Create a learning environment on the site by providing the appropriate training and development planning for each member of CBRE staff. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential
Maintaining compliance with all mandatory training
Drive high quality commercial performance through understanding the contractual commitments
Participate in work related team meetings and activities as required
Follow designated agenda and meeting template in vendor meetings
As necessary, participate in any business continuity plans the team may be involved in
Closely monitor the Risk Assessments and Supplier activities on the campus and ensure they follow current H&S legalisation
Be a point of contact during significant events or multi-discipline technical escalations occurring within the specified sites
Manage other tasks as directed by the client
Log books compliance
Provision of all-round engineering support in maintaining the Operational Assets
Supervise and manage the technical on-site team members to ensure exceptional performance is being achieved. The Lead Engineer is responsible for setting performance goals for the team, as well as responsible for the development, coaching, and counselling of the team members
Continually develop systems to maximize efficiency benefits for the customer and CBRE
Ensure that effective and efficient systems are in place to: Plan the work ahead, manage the work daily on the ground, communicate the issues around the work to the key stakeholders and measure our performance at completing work on time and the performance of our staff
Working with the procurement team when required
Updating Portals as and when required
Escalate relevant matters to superiors as soon as practically possible
Customer Relationship Management - Maintain positive relationship with the Clients/Customers
Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements
Maintain e-Logbooks
Hold regular designated vendor management meetings
Responsible for ensuring that all Engineering Operational activities within the buildings are controlled and that they are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria
Manage contractors/suppliers to insure maintenance, repairs, and operations are to a high standard and in line with maintenance agreements/SLAs
Ensure appropriate control systems are in place to ensure statutory, policy and contractual commitments are met
Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, recognition/reward and appraisal systems
Actively promote teamwork within the team, contract and business
QHSE - Responsible for administrative tasks related to QHSE
Hold team members accountable to performance standards, managing, understanding and addressing any underperformance appropriately
Receiving supplier quotes and uploading onto the internal system for client approval
Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently
Maintaining a logbook of trade licence information, updating the org chart and coordination of team and employee engagement activities
Talent manage staff to ensure an appropriate training plan and career progression is identified
Ensure post holders are fully competent, and that effective succession planning arrangements are in place, monitoring staff retention rates and ensuring staff training & development plans are produced and implemented
Responsible to coordinate work permits and to escalate where necessary approval of permits that can affect the business-critical systems.
What you bring
vendor management
recruitment
managerial
ticketing systems
large contracts
operations
A 7 Star Mindset - A key element of this role is the ability to make every moment matter, which supports the delivery of a world class, seven-star client experience: Mindset and attitude are everything, become a master at managing your tasks, resolving issues before they become problems, Having a concierge approach to guests.
Experience in vendor management, ability to manage and monitor progress to ensure objectives are achieved for outsourced support and projects
Practical experience must include recruitment and line management/supervisory experience.
Managerial experience at Facility Manager or Contract Manager within a critical environment
Experience of managing escalation and emergency issues
Functional on boarding of new employees and facilitation
Must understand all the associated safety code related requirements relative to providing the service. Experience with Health & Safety Risk Assessments and Control Measures
Culture carrier and promotes best practice
Strong understanding of ticketing or workflow management systems and tools
Prior experience of managing large scale outsourced contracts
Experience of maintaining critical & temperature control conditioned environments
Prior exposure to maintenance scheduling and subcontractor management and supervision
Being a person who can be turned to for expert knowledge, advice, or reliable performance, especially in a crucial situation
“Unless otherwise advised, CBRE data centre sites require Australian Citizenship and on request from our customers participating in a government clearance process and holding a government clearance up to NV1 is required”
Detailed understanding and experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers).
Prior operations management experience including team management, work scheduling, and performance reviews
Familiarity with ISO/FISMA audit processes and documentation
The firm holds a significant 32% market share in commercial property sales within the region.
14 consecutive years
Global Investment Leadership
APAC leads global commercial real estate investment sales, topping charts for 14 consecutive years.
20,000 professionals
Regional Workforce
The region is home to over 20,000 skilled professionals dedicated to real estate excellence.
1988 expansion
Regional Growth Milestone
Established operations in Bangkok in 1988, marking a significant step in regional expansion.
Widely recognized for expertise in brokerage, valuation, asset and investment management, project development, proptech innovation, and market research.
Provides comprehensive services ranging from prime-grade office leasing and industrial logistics hubs to strategic investment deals and tech-driven workspace design.
Culture + Values
We do the right thing
We deliver with excellence
We act with integrity
We value diversity of thought and perspectives
We foster a collaborative, inclusive environment
Environment + Sustainability
Net Zero by 2040
Carbon Emissions Target
Committed to achieving net zero carbon emissions by the year 2040.
Carbon-Neutral Operations
Global Portfolio Goal
Targeting carbon-neutral operations across the global portfolio.
Advancing sustainability through energy-efficient real estate solutions
Leadership in green building certifications
Supporting clients in reducing their environmental impact
Promotion of sustainable practices through employee and client engagement
Inclusion & Diversity
50% Women by 2030
Gender Parity in Senior Roles
Aim to achieve gender parity with women representing 50% of senior leadership positions by 2030.
Fostering an inclusive culture with diverse perspectives and backgrounds
Expanding initiatives to increase gender representation across all levels
Continuous investment in leadership development for underrepresented groups
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