Regional Business Manager - Commercial Roofing

Description

• Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
• Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
• Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
• Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
• Communicate and implement company policies and procedures within the region and support throughout the organization as required.
• Develop regional resources for daily operations, growth, and employee development.
• Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
• Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
• Can service customers in a compliant and financially solvent manner.
• Travel to job sites as needed to provide support to regional resources, including rooftop projects.
• Ensure that documentation on employee issues is submitted promptly to the HR department.
• Travel to customer or sales meetings as needed to support business or regional activities.
• Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
• Facilitate a culture of teamwork and excellence throughout the region and the organization.
• Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
• Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
• Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
• Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
• Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals.
• Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.

Requirements

• Act as an agent of change and improvement, and adapt quickly to changing business priorities.
• Prior experience leading a large staff in remote multi-state locations.
• Must be able to create strategic plans and measure and analyze results.
• Proven experience with setting strategy and establishing plans for business growth.
• Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
• Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
• Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
• Excellent written and verbal communication skills, including the ability to make professional presentations to others.
• 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
• Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
• Understanding of contract management and processes.
• Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
• Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
• Degree Level Bachelor's Degree
• Must reside within the designated region, unless approved by the VP of WTI.
• Strong problem resolution skills with the ability to effectively communicate with all personality types.
• Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
• Prior experience working between multiple departments that support regional compliance and profitability.
• Must have excellent organizational skills to multitask in a fast-paced environment.

Benefits

• Job Shift Day
• Job Schedule Full time

Training + Development

Interview process

Visa Sponsorship

Security clearance