Chief Human resource officer

Description

• Oversee recruiting strategies for operational, corporate, and development teams to ensure a continuous pipeline of high-quality talent.
• Implement training frameworks that support service quality, compliance, and professional growth.
• Enhance employee engagement through well-designed communication, recognition, and retention programs.
• Use analytics to measure workforce performance, turnover, engagement, and operational productivity.
• Oversee HR operations including payroll oversight, HRIS systems, and workforce analytics.
• Develop and implement the company’s long-term HR strategy that enables business growth and supports a high-performance culture.
• Implement modern HR technology solutions to streamline processes and enhance data-driven decision-making.
• Champion diversity, equity, and inclusion initiatives across all operations and development teams.
• Implement scalable hiring processes for both hourly hospitality staff and specialized real estate professionals.
• Oversee workplace safety programs and risk mitigation initiatives.
• Serve as a strategic advisor to the CEO and executive team on organizational structure, workforce optimization, leadership development, and succession planning.
• Lead cultural transformation initiatives that reinforce the company’s service-centric and entrepreneurial values.
• Manage relationships with unions where applicable, and lead collective bargaining strategy.
• Ensure compliance with federal, state, and local labor regulations, particularly in multi-location hospitality environments.
• Drive workforce planning initiatives for new openings, property expansions, and development projects.
• Design leadership development programs for property-level managers and corporate leaders.
• Build a strong organizational culture centered on service excellence, safety, and employee well-being.
• Ensure HR policies, protocols, and procedures align with evolving industry standards.
• Develop competitive compensation and benefits programs to attract and retain talent across all levels.
• Oversee employee relations issues to ensure fair, consistent, and legally compliant practices.

Requirements

This role requires a strategic and forward-thinking leader who understands the unique dynamics of both hospitality and real estate industries and can scale people-related processes across a diverse, multi-site workforce.

Employee Experience, Culture & Engagement

• Improved leadership capabilities and succession readiness.
• Effective HR technology utilization and data-informed decision-making.
• Demonstrated ability to influence and collaborate at all organizational levels.
• Strong talent pipeline and reduced turnover in key roles.
• Scalable HR processes that support growth in both hospitality operations and real estate development.
• Experience leading HR for multi-site hospitality or real estate organizations strongly preferred.
• High employee engagement and organizational alignment with the company’s values.
• Exceptional interpersonal, communication, and relationship-building skills.
• Proven track record in building organizational culture, developing leadership pipelines, and scaling HR infrastructure.
• Strong understanding of labor laws, workforce planning, compensation strategy, and HR technology platforms.
• 15+ years of progressive HR leadership experience, including at least 5 years in a senior executive role.
• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or MBA preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance