Capacity Manager at Dnv in Albuquerque, NM | USD70,000-80,000 | Kablio

Role

Description

kpi implementation

workload forecasting

capacity planning

compliance audits

utilization optimization

capacity reporting

Implement KPIs and scorecards to monitor auditor performance and capacity utilization.
Forecast workload based on historical trends, client demand, and strategic initiatives.
Work closely with Operations, Sales, and Technical Managers to align capacity planning with business objectives.
Provide systematic feedback to leadership on resource efficiency.
Communicate certification requirements and resource strategies effectively to internal teams and external partners.
Ensure auditors meet competence requirements as per ISO/IEC 17021 and scheme-specific standards.
Support accreditation body audits and maintain compliance with regulatory requirements.
Prepare regular capacity reports and present findings to senior management.
Optimize utilization of Auditors in Training (AIT), full-time employees and subcontract auditors to meet delivery targets.
Collaborate with Staffing Specialist, Technical Managers, and Competency Coordinator to align training and approval processes.
Coordinate recruitment, onboarding, and qualification approvals for auditors and subcontractors.
Develop and maintain a robust capacity plan for auditor resources across all certification schemes (MSC, ICT, Food & Beverage, Aerospace and Automotive).

Requirements

5+ years

resource management

capacity planning

ms office

iso standards

bachelor’s degree

At least Five (5) years of experience in Resource Management or capacity planning within a Certification Body or similar environment.
Ethical and impartial in decision-making.
Proficiency in capacity management tools and MS Office Suite.
Strong analytical and forecasting abilities.
Experience with certification bodies and auditor competence frameworks.
Collaborative and adaptable to change.
Familiarity with ISO standards and accreditation processes.
We conduct pre-employment drug and background screening.
Detail-oriented with strong problem solving skills.
Excellent organizational and communication skills.
Bachelor’s Degree
Strong written and verbal English communication skills
Bachelor’s Degree in Business, Quality Management,

Benefits

Career advancement opportunities
401(k) with company match
Employer-paid, therapist-led, virtual care services through Talkspace
Generous paid time off (vacation, sick days, company holidays, personal days)
Flexible work schedule with hybrid opportunities
Company provided life insurance, short-term, and long-term disability benefits
Multiple Medical and Dental benefit plans to choose from, Vision benefits
Immigration-related benefits, for example visa sponsorship, are not available for this position.*
Education reimbursement program
Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
Charitable Matched Giving and Volunteer Rewards through our Impact Program
Volunteer time off (VTO) paid by the company

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

visa sponsorship is not available for this position.

Security clearance

pre-employment drug and background screening will be conducted.

Company

Overview

1864

Year Founded

Established in 1864, the company has a long-standing history and has evolved into a multi-sector advisory giant.

With over a century of expertise, the company delivers solutions across sectors like Energy, Marine, and Renewables.
Notably involved in high-profile projects like wind farms, maritime safety, and digital transformation in industries.
The company is renowned for setting the highest standards in risk management and developing technology solutions for sustainability.
Its innovations span the digitalization of energy grids to advancing marine safety standards, driving industries forward.
Headquartered in Norway, the company has evolved from a maritime classification society into a multi-sector advisory giant.

Culture + Values

We care for each other, our customers, our planet, and we take care of ourselves.
We dare to explore, to experiment, to be different, and to be courageous, curious and creative.
We share our experience and knowledge. We collaborate with each other and our customers, and we continue to grow and develop as a result.

Environment + Sustainability

50% Carbon Reduction

Emissions Target

Targets a 50% reduction in carbon footprint per employee and per revenue by 2025 compared to 2019 levels.

48% Emissions Drop

Employee Emissions

Achieved a 48% reduction in emissions per employee in 2024 compared to 2019.

52% Electric Cars

Sustainable Fleet

52% of globally used cars are fully electric or hybrid vehicles.

85% Renewable Energy

Energy Source

85% of electricity used in offices and labs comes from certified renewable sources.

Full offsetting of 41.4 ktonnes CO₂ emissions in 2022.
Switching to 100% renewable electricity, reducing office space, and cutting emissions from business travel.
Complies with European Sustainability Reporting Standards and ISO certifications.
Net-zero operations achieved through emission reduction and full offsetting.

Inclusion & Diversity

12,500+ employees

Global Workforce

The company employs over 12,500 individuals across 100+ countries, reflecting a highly diverse workforce with 100+ nationalities.

35% female employees

Female Representation

Approximately 35% of permanent employees are female, representing notable progress from 29.7% in 2013.

30% female managers

Managerial Diversity

Female representation at the managerial level stands at 30%, up from 20.7% in 2013, showcasing progress in leadership roles.

DEI strategy: foster inclusive culture; embrace diverse identities, backgrounds, experiences and perspectives; embed equity in policies, processes and practices.
DEI commitments include leadership engagement, management system for diversity, embedding DEI into all processes, awareness/training programs, discrimination reporting/investigation procedures, alignment with UN SDGs, and transparent performance reporting.

Articles

Careers centre

Email domains & authenticity

Role

Description

kpi implementation

workload forecasting

capacity planning

compliance audits

utilization optimization

capacity reporting

Implement KPIs and scorecards to monitor auditor performance and capacity utilization.
Forecast workload based on historical trends, client demand, and strategic initiatives.
Work closely with Operations, Sales, and Technical Managers to align capacity planning with business objectives.
Provide systematic feedback to leadership on resource efficiency.
Communicate certification requirements and resource strategies effectively to internal teams and external partners.
Ensure auditors meet competence requirements as per ISO/IEC 17021 and scheme-specific standards.
Support accreditation body audits and maintain compliance with regulatory requirements.
Prepare regular capacity reports and present findings to senior management.
Optimize utilization of Auditors in Training (AIT), full-time employees and subcontract auditors to meet delivery targets.
Collaborate with Staffing Specialist, Technical Managers, and Competency Coordinator to align training and approval processes.
Coordinate recruitment, onboarding, and qualification approvals for auditors and subcontractors.
Develop and maintain a robust capacity plan for auditor resources across all certification schemes (MSC, ICT, Food & Beverage, Aerospace and Automotive).

Requirements

5+ years

resource management

capacity planning

ms office

iso standards

bachelor’s degree

At least Five (5) years of experience in Resource Management or capacity planning within a Certification Body or similar environment.
Ethical and impartial in decision-making.
Proficiency in capacity management tools and MS Office Suite.
Strong analytical and forecasting abilities.
Experience with certification bodies and auditor competence frameworks.
Collaborative and adaptable to change.
Familiarity with ISO standards and accreditation processes.
We conduct pre-employment drug and background screening.
Detail-oriented with strong problem solving skills.
Excellent organizational and communication skills.
Bachelor’s Degree
Strong written and verbal English communication skills
Bachelor’s Degree in Business, Quality Management,

Benefits

Career advancement opportunities
401(k) with company match
Employer-paid, therapist-led, virtual care services through Talkspace
Generous paid time off (vacation, sick days, company holidays, personal days)
Flexible work schedule with hybrid opportunities
Company provided life insurance, short-term, and long-term disability benefits
Multiple Medical and Dental benefit plans to choose from, Vision benefits
Immigration-related benefits, for example visa sponsorship, are not available for this position.*
Education reimbursement program
Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
Charitable Matched Giving and Volunteer Rewards through our Impact Program
Volunteer time off (VTO) paid by the company

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

visa sponsorship is not available for this position.

Security clearance

pre-employment drug and background screening will be conducted.

Company

Overview

1864

Year Founded

Established in 1864, the company has a long-standing history and has evolved into a multi-sector advisory giant.

With over a century of expertise, the company delivers solutions across sectors like Energy, Marine, and Renewables.
Notably involved in high-profile projects like wind farms, maritime safety, and digital transformation in industries.
The company is renowned for setting the highest standards in risk management and developing technology solutions for sustainability.
Its innovations span the digitalization of energy grids to advancing marine safety standards, driving industries forward.
Headquartered in Norway, the company has evolved from a maritime classification society into a multi-sector advisory giant.

Culture + Values

We care for each other, our customers, our planet, and we take care of ourselves.
We dare to explore, to experiment, to be different, and to be courageous, curious and creative.
We share our experience and knowledge. We collaborate with each other and our customers, and we continue to grow and develop as a result.

Environment + Sustainability

50% Carbon Reduction

Emissions Target

Targets a 50% reduction in carbon footprint per employee and per revenue by 2025 compared to 2019 levels.

48% Emissions Drop

Employee Emissions

Achieved a 48% reduction in emissions per employee in 2024 compared to 2019.

52% Electric Cars

Sustainable Fleet

52% of globally used cars are fully electric or hybrid vehicles.

85% Renewable Energy

Energy Source

85% of electricity used in offices and labs comes from certified renewable sources.

Full offsetting of 41.4 ktonnes CO₂ emissions in 2022.
Switching to 100% renewable electricity, reducing office space, and cutting emissions from business travel.
Complies with European Sustainability Reporting Standards and ISO certifications.
Net-zero operations achieved through emission reduction and full offsetting.

Inclusion & Diversity

12,500+ employees

Global Workforce

The company employs over 12,500 individuals across 100+ countries, reflecting a highly diverse workforce with 100+ nationalities.

35% female employees

Female Representation

Approximately 35% of permanent employees are female, representing notable progress from 29.7% in 2013.

30% female managers

Managerial Diversity

Female representation at the managerial level stands at 30%, up from 20.7% in 2013, showcasing progress in leadership roles.

DEI strategy: foster inclusive culture; embrace diverse identities, backgrounds, experiences and perspectives; embed equity in policies, processes and practices.
DEI commitments include leadership engagement, management system for diversity, embedding DEI into all processes, awareness/training programs, discrimination reporting/investigation procedures, alignment with UN SDGs, and transparent performance reporting.

Articles

Careers centre

Email domains & authenticity