Description

The Human Resource Business Intelligence Service is undergoing a transformation to modernize data, reporting, and BI tools for managing the City’s workforce. As an equal part strategic thinker and technical expert, you will leverage extensive experience with SAP SuccessFactors Story reporting to develop a roadmap that integrates SuccessFactors reporting with the new data platform. You will also help the analytics team transition from legacy tools and redevelop existing SuccessFactors reports to answer key HR questions.

You will serve as the bridge between business and technical teams, collaborating with data architects, integrators, and platform leads to define reporting requirements, prepare data mappings, prototype solutions, conduct UAT, and deploy reports that meet business needs. In addition, you will contribute to reporting governance, data‑quality practices, and the long‑term sustainability of the new reporting environment.

• Lead the transition of the HR Analytics team from legacy reporting solutions to SAP SuccessFactors Stories.
• Analyze current reporting assets, document data dependencies, and recommend improvements aligned with future‑state analytics and governance standards.
• Define and document business use cases and requirements for new and enhanced HR reporting.
• Translate complex HR business needs into technical specifications, reporting logic, and design documentation.
• Redevelop existing HR reports into SuccessFactors Stories, including data mapping, prototyping, testing, and deployment.
• Collaborate with IT, BI developers, data architects, and HR business partners to validate data flows and ensure high‑quality outputs.
• Develop and maintain documentation, reporting standards, and governance practices for report lifecycle management.
• Provide end‑user training, knowledge transfer, and change‑management support for Story reporting adoption.

Requirements

• Deep knowledge of SAP SuccessFactors data structures (EC, MDF) and experience with OData API and API endpoints.
• Hands‑on experience configuring SuccessFactors modules and using reporting tools such as Story, Canvas, and Integration Center.
• Proven ability to produce technical documentation including functional specifications, data mappings, transformation logic, data flow diagrams, ERDs, and user guides.
• Experience performing complex HR master‑data analysis, validation, and quality‑assurance activities.
• Project management and consulting skills with a track record of stakeholder management, timeline negotiation, and translating business needs into technical solutions.
• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent combination of education and experience.

Benefits

The City of Toronto is hiring for a full‑time, 12‑month temporary position (Job ID 60488) in the People & Equity, Business Services, Systems & Insight division, located at METRO HALL, 55 John Street, Toronto. The role reports a salary range of $103,431‑$141,247 (ideal hiring zone $116,222‑$126,009) and follows a Monday‑to‑Friday, 35‑hour work week. It is a non‑union, hybrid position requiring a minimum of three days per week in the downtown office.

The City of Toronto is an equal‑opportunity employer committed to equity, diversity, and inclusion, and provides accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) throughout the recruitment process.

Training + Development

Interview process

Visa Sponsorship

Security clearance