Print Production Associate

Description

The Print Production Associate is responsible for traditional reprographic services, including printing and binding construction documents, maintaining the online plan room, reproducing digital and physical copies of documents, and delivering stellar customer service via email, phone, and in‑person interactions.

• Operate and maintain large and small format copiers, printers, and scanners.
• Monitor email for customer orders, uploads, and company information.
• Create orders and quotes for customers.
• Answer incoming departmental calls.
• Provide timely, accurate information on order status, pricing, and plan‑room jobs.
• Maintain and update online file storage; scan and email files.
• Set up, process, number, monitor, and maintain online jobs in the plan room.
• Prepare printable drawings by scaling, cropping, and adjusting as needed.
• Print, bind, and laminate spec books and small‑format media.
• Track department supplies and notify manager when reordering is required.
• Assist walk‑in customers, Customer Service, and Shipping/Receiving as needed.
• Perform general billing, quoting, and payment processing.
• Work independently to meet time‑sensitive assignments.
• Maintain a team‑player mindset and adhere to the company’s mission statement.
• Participate in a 401(k) retirement plan.

Requirements

Duncan‑Parnell is seeking a Print Production Associate to join the Signs & Graphics team in North Charleston, SC. This critical position supports both operations and customers in the division, requiring print production experience, strong attention to detail, and the ability to manage multiple tasks in a fast‑paced team environment.

The role demands a professional, positive attitude, proficiency with basic computer skills, and a commitment to Duncan‑Parnell’s mission. Employees must be able to lift 50 lb, stand for up‑to‑8 hours, and work independently or as part of a team.

• Use HP Smartstream, Adobe Acrobat, Microsoft Office Suite, and P21 software.
• Demonstrate strong work ethic, organization, and attention to detail while multitasking.
• Communicate effectively in both verbal and written forms.
• Lift 50 lb or more and stand for up to 8 hours per shift.

Benefits

• Receive medical, dental, vision, life, and long‑term disability insurance.
• Access medical and dependent care FSA or HSA options.
• Earn paid time off, holidays, and parental leave.

Training + Development

Interview process

Visa Sponsorship

Security clearance