Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Night Concierge
Vita Student
Premium student living with world-class amenities fostering community and ambition.
Night Concierge responsible for providing premium services to residents in a luxury apartment complex, including reception, facility maintenance, and incident management.
16d ago
£13 - £13
Entry-level, Junior (1-3 years)
Full Time
Manchester, England, United Kingdom
Onsite
Company Size
241 Employees
Service Specialisms
Student Accommodation
Customer Service
Hospitality
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
stock management
facility inspection
issue resolution
facility maintenance
waste management
emergency handling
Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine products.
Conduct block walks every 4-6 hours surveying and reporting every area of the building.
Be on hand, delivering solutions to issues or challenges that may arise.
Ensure our facilities are being looked after respectfully by residents & guests.
Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
Manage & store parcels correctly to allow residents to easily access deliveries as required.
Manage room turn arounds, check-in and check-outs.
Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard. – Cleaning will account for a significant period of the Night Concierge duties.
Front of House / Reception; greet and welcome residents and guests with a warm, friendly and vibrant attitude.
Be the main point of contact for any potential incident or emergency that may occur onsite.
What you bring
previous experience
customer service
communication skills
resilience
organisational skills
proactive approach
Previous experience of working independently through the night would be helpful
An experienced customer service professional, well-versed in delivering premium experiences to residents & guests.
Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
Resilience, with an ability to effectively navigate unexpected situations.
We’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.
Strong organisational and leadership qualities with an ability to remain calm under pressure.
Adaptability, creativity & positivity.
Previous Concierge experience would be an advantage.
Benefits
Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Night Concierge is imperative to be available as required to ensure continuous service to residents.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
unfortunately, we are unable to offer right to work sponsorship.
Security clearance
unfortunately, we are unable to progress your application further without satisfactory pre-employment checks which will include disclosure & barring service (dbs) checks.
Hey there! Before you dive into all the good stuff on our site, let’s talk cookies—the digital kind. We use these little helpers to give you the best experience we can, remember your preferences, and even suggest things you might love. But don’t worry, we only use them with your permission and handle them with care.