Customer Field Rep I at Puget Sound Energy in Olympia, WA | USD31-31 | Kablio

Role

Description

Advises customers regarding billing procedures and problems, appliance use and general energy conservation.
Maintain customer records and provide data for billing of unmetered accounts.
Disconnect single phase self-contained meters as required.
Reconnect single phase self-contained meters as required.
Work with customers throughout designated areas to review and analyze accounts for proper billing information, obtain meter check readings, meter and multiplier verification, resolve access problems, etc.
Perform collection tasks as required.
Prepare customer correspondence and perform other clerical office tasks to include, maintaining records, assisting other employees and responding to customer inquiries.

Requirements

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment and random drug screenings, including marijuana testing, are required.

Company

Overview

1899 Founded

Year Established

The company has been in operation for over a century, serving the Pacific Northwest.

1.1M Customers

Customers Served

The company provides electricity and natural gas to over 1.1 million customers in the region.

Providing reliable electricity and natural gas to customers with a focus on sustainable energy solutions and reducing environmental impact.
Actively investing in wind, solar, and hydropower projects as a key player in the transition to renewable energy.
Committed to innovative solutions for energy efficiency and demand response.
Supporting local businesses, initiatives, and educational programs through community engagement.
Involved in major infrastructure projects, including large-scale energy storage and smart grid advancements.
Dedicated to meeting the evolving needs of the Pacific Northwest's energy future.

Culture + Values

Customer Commitment: We focus on delivering the best service and experience to our customers.
Safety: We prioritize the safety of our employees, customers, and communities.
Integrity: We operate with honesty and transparency in everything we do.
Sustainability: We are committed to supporting environmental sustainability and community resilience.
Excellence: We strive for continuous improvement, striving to be the best in our field.
Collaboration: We work together as a team to drive innovation and meet challenges head-on.

Environment + Sustainability

2045

Net Zero Goal

Commitment to achieving net-zero carbon emissions by this future date, aligning with global sustainability efforts.

50%

Renewable Energy

A significant portion of energy supply now comes from renewable sources such as wind and solar power.

Aiming to reduce customers' carbon footprint through energy efficiency programs and clean energy solutions.
Expanding electric vehicle charging infrastructure to support regional EV adoption.
Investing in modern, resilient energy infrastructure for a clean energy future.

Inclusion & Diversity

34% Leadership

Women in Leadership Roles

A significant percentage of leadership positions are held by women.

Leadership is committed to advancing diversity, equity, and inclusion across all levels.
Active employee resource groups support a variety of diverse communities.
An inclusive culture is promoted where every employee feels valued and respected.

Articles

About Us

Careers

Sustainability

Company

Overview

1899 Founded

Year Established

The company has been in operation for over a century, serving the Pacific Northwest.

1.1M Customers

Customers Served

The company provides electricity and natural gas to over 1.1 million customers in the region.

Providing reliable electricity and natural gas to customers with a focus on sustainable energy solutions and reducing environmental impact.
Actively investing in wind, solar, and hydropower projects as a key player in the transition to renewable energy.
Committed to innovative solutions for energy efficiency and demand response.
Supporting local businesses, initiatives, and educational programs through community engagement.
Involved in major infrastructure projects, including large-scale energy storage and smart grid advancements.
Dedicated to meeting the evolving needs of the Pacific Northwest's energy future.

Culture + Values

Customer Commitment: We focus on delivering the best service and experience to our customers.
Safety: We prioritize the safety of our employees, customers, and communities.
Integrity: We operate with honesty and transparency in everything we do.
Sustainability: We are committed to supporting environmental sustainability and community resilience.
Excellence: We strive for continuous improvement, striving to be the best in our field.
Collaboration: We work together as a team to drive innovation and meet challenges head-on.

Environment + Sustainability

2045

Net Zero Goal

Commitment to achieving net-zero carbon emissions by this future date, aligning with global sustainability efforts.

50%

Renewable Energy

A significant portion of energy supply now comes from renewable sources such as wind and solar power.

Aiming to reduce customers' carbon footprint through energy efficiency programs and clean energy solutions.
Expanding electric vehicle charging infrastructure to support regional EV adoption.
Investing in modern, resilient energy infrastructure for a clean energy future.

Inclusion & Diversity

34% Leadership

Women in Leadership Roles

A significant percentage of leadership positions are held by women.

Leadership is committed to advancing diversity, equity, and inclusion across all levels.
Active employee resource groups support a variety of diverse communities.
An inclusive culture is promoted where every employee feels valued and respected.

Articles

About Us

Careers

Sustainability