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Rents Assistant
Notting Hill Genesis
Set and manage affordable housing rents, ensuring compliance and supporting reviews
1d ago
Junior (1-3 years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
1,500 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Consulting
Technical Services
Turnkey
Sector Specialisms
Residential
Legal Services
Repairs
Care and Support Services
Complaints
Service Charges
Property Management
Development
Role
What you would be doing
system setup
barcode creation
rent calculation
rent management
report generation
process automation
- Accurately set up rent elements and accounts on internal systems.
- Create barcodes to enable residents to pay rent from the start of their tenancy.
- Apply regulatory and statutory rent rules to set rents and respond to queries.
- Produce high-quality reports and presentations when required.
- Respond to queries via the team inbox in line with service level agreements.
- Calculate rent levels in line with NHG’s rent and lettings policies.
- Manage regulated and non-regulated rents, ensuring contractual compliance.
- Support the annual rent review, rent budget, and rent statement processes.
- Assist with improvement projects focused on automation and process enhancement.
What you bring
northgate
monitoring tools
affordable housing
data analysis
communication
rent legislation
- Ability to interpret and report on monitoring tools to ensure compliance.
- Experience in the affordable housing sector and understanding of the rent standard and related legislation.
- Strong analytical and numerical skills, with experience working with complex data from multiple sources.
- Excellent written and verbal communication skills, including report writing and presenting to senior stakeholders.
- Understanding of legal and regulatory rules around rent setting.
- Experience using Northgate system
- Experience in the housing sector and understanding of the rent standard and related legislation.
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations .
- Life Assurance x 4 annual salary
- Generous pension scheme
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Health cash plan
- Cycle to work scheme.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
Information not given or found
Interview process
- submit application online
- if successful, invited to interview and assessment
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
2018
Year Founded
The company was established through the merger of two prominent housing organizations.
- Aims to deliver high-quality, affordable homes across London and the South East of England.
- Specializes in the development, management, and maintenance of residential properties.
- Works on a wide range of projects, from new build homes to large-scale regeneration schemes.
- Known for its focus on creating sustainable and community-centered living spaces.
- Has a strong presence in regeneration, transforming neighborhoods and improving local amenities.
- Supports tenants with a variety of services, including housing management and community programs.
- Reinvesting surplus for purpose – all profit from commercial activities is reinvested into improving existing homes, services, and developing more affordable housing.
- Self‑sufficiency and entrepreneurial spirit – businesses are empowered to run their own affairs, innovate, and make improvements.
- Resident‑centric listening – actively and empathetically listening to residents and seeing services from their point of view.
- Holistic, tenure‑blind estate management – managing estates to meet the needs of all residents and the local community.
20+ Targets
Sustainability Strategy
Committed to achieving over 20 sustainability goals for homes, green spaces, and business operations by 2030.
500+ Homes
Green Retrofit Program
Retrofitting over 500 homes across London with energy-efficient upgrades to meet EPC C standards.
£250m Bond
Sustainability Borrowing
Issued a £250 million sustainability bond to fund construction of highly energy-efficient homes meeting EPC B standards.
£230m Investment
Building Safety & Decarbonisation
Planned £230 million gross expenditure for building safety rectification and decarbonisation over the next decade.
- Sustainability is central to mission – improve energy efficiency of homes to lower carbon emissions, energy bills and enhance green spaces.
- Target EPC C by 2030 – focusing on fabric-first approach to raise all homes to at least EPC C standard.
- Net zero carbon target by 2050 – plans include EPC C by 2030 followed by pathway to full carbon neutrality by 2050.
4.4/5 Rating
Employee Feedback on Glassdoor
Reflects the company's diversity and inclusion efforts as rated by employees on Glassdoor.
72% Would Recommend
Employee Workplace Satisfaction
Indicates high employee satisfaction with the workplace environment, suggesting strong inclusive practices.
- No further publicly stated DEI strategy or gender breakdown data available from official sources.
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