Learning Experience Specialist

Description

• Design and refresh engaging learning experiences that help adult employees build both technical expertise and soft skills aligned with company culture.
• Own and manage the Learning Management System (LMS) — ensuring a seamless adult learner experience, accurate reporting, and timely updates.
• Identify emerging learning needs and propose creative solutions that support continuous development across the company. This will be through a mix of conference attendance, training groups, etc.
• Ensure all training materials reflect company values, tone, and design standards — creating consistency across all programs.
• Collaborate with subject matter experts to translate technical content into clear, relatable learning that connects to real-world job performance. This role will also participate on Caddell’s Training Committee.
• Review, edit, and enhance existing training programs to ensure accuracy, relevance, and creative engagement.
• Promote the use of digital learning tools, including videos, quizzes, and simulations, to engage different learning styles and environments.
• Evaluate training effectiveness using learner feedback, participation metrics, and performance data to recommend ongoing improvements.
• Champion a learner-first mindset, ensuring every program is practical, relevant, and inspires professional growth
• Lead occasional live sessions, such as New Employee Orientation or skill-based refreshers, with an emphasis on storytelling, culture building and connection.
• Create dynamic content — from videos and animations to slide decks and microlearning modules — that make training more visual, accessible, and memorable.

Requirements

• Experience designing and producing multimedia learning content (video editing, visual design, or eLearning authoring tools).
• Comfortable facilitating small group trainings or workshops – virtual and in person - with confidence and authenticity.
• Sees training as a tool for both skill-building and culture-building.
• Highly organized with strong project management and follow-through abilities.
• Subject-matter experts enjoy working with you because you listen well, simplify complex information, and bring their expertise to life.
• Bachelor’s degree in Communications, Education, Design, Human Resources, or a related field (or equivalent work experience).
• Easily pivots between tasks and welcomes feedback
• Understands how to blend storytelling with technical accuracy.
• 2–4 years of experience in learning design, training coordination, or instructional development.
• Excellent storytelling and communication skills — able to make complex topics simple and engaging.
• Proficiency with LMS platforms preferred (e.g., Workday Learning, Cornerstone, or similar).

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance