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Regional Manager
Panther Residential Management
Manage regional portfolio of residential properties, budgets, staff, and performance.
4d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Smyrna, GA
Hybrid
Company Size
120 Employees
Service Specialisms
Property Management
Construction Services
Real Estate Investment
Development Services
Property Leasing
Maintenance Services
Tenant Relations
Project Management
Sector Specialisms
Multifamily Residential
Acquisitions
Development
Redevelopment
Property Management
Entitlement
Complex Rezoning
Environmental Remediation
Role
What you would be doing
budgeting
project management
vendor coordination
quality assurance
safety compliance
client reporting
- Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
- Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
- Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
- Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
- Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
- Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
- Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices. Oversees the appropriate and adequate staffing at each community and supervises the acquisition, development, and management of community team members.
- Ensures that the appearance and physical aspects of the properties meet the Company's and owners established standards through routine site and safety inspections, and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Develops the annual budget(s) for the properties comprising the assigned portfolio, and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Controller, client/owner, and others to address and resolve gaps in the financial performance of the portfolio.
- Promotes client satisfaction and retention through timely reporting and on-going communication about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests.
- Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
- Planning/Organizing- Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
- Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
- Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
- Organizational Support- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
- Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.
- Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
- Safety And Security- Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to property operations, and reporting violations or infractions to appropriate individual(s).
- Identifies areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of the property.
- Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
- Keeps abreast of new trends and changes in the industry and area(s) of responsibility by attending internal and external training classes, apartment association meetings, and other events, and accessing other information sources.
- Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.
What you bring
cam
caps
cpm
onesite
problem solving
management
- Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
- Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
- Employment history and demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day to day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinates the word of a team.
- Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
- Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
- Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
- Certified Apartment Manager (CAM) preferred.
- The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
- Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartments features, and answer questions about the property's operation.
- Experience and developed management and supervisory skills sufficient to lead, direct, and evaluate, and mentor subordinate and peer team members.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Problem Solving- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- First-hand, seasoned experience in multi-site property management and residential property operations, including all facets of managing the physical, operations, financial, and customer service performance of a wide variety of asset types under varying market conditions.
- Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions.
- Certified Apartment Portfolio Supervisor (CAPS) preferred.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
- This role requires up to 50% travel, including overnight stays as needed.
- Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment- free environment; builds a diverse workforce.
- Certified Property Manager (CPM) preferred.
- Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
- Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percents in order to complete financial records, budgets, and other fiscal reporting information.
- Must have the ability to travel to conduct site inspections and community visits, attend business meetings and training classes, or for other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employments documents. Strong proficiency in using property management software (preferably One Site).
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- 401(k) with Company match after 6 months of employment
- Voluntary AD&D Insurance and Long-Term Disability
- 15 days of PTO/2 Personal Days
- Cell phone reimbursement
- Company paid Group Life Insurance and Short Term Disability
- 7* Observed/Paid Holidays (*Veterans are also eligible for Veterans Day)
- Company provided apparel/uniforms
- Health, Dental & Vision insurance offered after 30 days of employment
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
6,000 Apartment Units
Developed or Acquired
The company has developed, acquired, or repositioned over 6,000 apartment units across the southeastern U.S., reflecting significant growth in their portfolio.
- Founded in 2009 in Boston, the company has grown into a vertically integrated firm managing acquisition, development and operations of multifamily communities.
- Since inception it has developed, acquired or repositioned over 6,000 apartment units across more than 19–21 communities in the Southeastern U.S., with transaction volume over $1 billion.
- Typical projects include garden‑style and mid/high‑rise apartment communities in states like Georgia, Florida, South Carolina, Tennessee and Massachusetts.
- The in‑house property management team focuses on branding, pricing, leasing, maintenance and expense controls to maximize asset value.
- They combine acquisitions, development and operational management under one roof to provide streamlined ownership solutions.
- We value integrity and are committed to maintaining the highest ethical standards in all our interactions.
- We emphasize teamwork and collaboration across all levels of the organization.
- We foster an environment where innovation and creativity thrive.
- We believe in providing opportunities for growth and development for all employees.
- We are committed to providing exceptional service to both our clients and residents.
- We operate with transparency and accountability in everything we do.
Net-zero by 2050
Carbon Emissions Target
Aim to achieve zero net carbon emissions across all operations by the year 2050.
- Reducing carbon emissions across all properties
- Energy efficiency improvements and green building standards
- Sustainable practices in water and waste management
- Investing in renewable energy and energy-saving technologies
- We have implemented initiatives to ensure equal opportunities for all employees.
- Our leadership team is focused on increasing gender diversity within the company.
- We track and analyze gender-related data to ensure equitable representation.
- We provide ongoing training and resources to promote an inclusive work environment.
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