Manager, Sales Transaction Support at Equinix in Bengaluru, Karnataka, India | Kablio

Role

Description

dashboard design

kpi monitoring

process improvement

lean sixsigma

salesforce data

transactional reporting

Ensures workload is balanced
Engages global peers to help define best practices and establish a collaborative forum for standardization
Is responsible for all employee decisions and activities including compensation, quarterly conversations, performance counseling, coaching and career development
Drives accountability for the performance and results of direct reports
Designs and enables dashboards needed for operational visibility in to transactional KPI's and SLO compliance
Models the Equinix Culture and Values
Implements established process improvement methods (Lean Six Sigma) to identify bottlenecks and choke points to existing process
Is responsible for all hiring decisions and activities including job definition, interviewing, selection, and onboarding
Implements and supports the consistent implementation of company initiatives, such as new product launches, marketing promotions, and pilot programs
Assesses employee engagement and develops and implements strategies and programs to improve it
Assists Sales Management with identifying and understanding process bottlenecks and inconsistencies, and works with cross-functional teams to eliminate areas of sales drag
Monitors and maintains the team’s adherence to all SOX compliant responsibilities, as well as the integrity of all Salesforce and Siebel CRM data
Manages various transactional support reporting and dashboard creation
Monitors dashboards and is able to identify regional trends and make corrective actions as needed to maintain established KPI's
Identifies system and workflow process improvement opportunities (SFDC case management, Siebel, etc.) at the regional level and then uses staff to drive improvements and adoption
Provides leadership and direction to the team to ensure overall success

Requirements

cross-region

7+ years

people management

bachelor's

Is able to work cross region to share best practices and accelerate adoption
7+ years related experience preferred
3+ years of people management experience required
Bachelor's Degree required

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1998

Year Established

The company was established in 1998, marking the beginning of its journey in providing data center and interconnection services.

25+ Countries

Global Presence

Operates in over 25 countries, showcasing its extensive international reach and capability to serve a global clientele.

200+ Data Centers

Global Infrastructure

Provides essential services through over 200 data centers worldwide, supporting digital ecosystems and business growth.

World’s largest provider of data center and interconnection services.
Offers cutting-edge solutions that enable businesses to scale and adapt to the digital age.
Facilitates high-performance connections for industries like cloud computing, telecommunications, and finance.
Provides services including hybrid cloud solutions, network and application performance optimization, and interconnection for business ecosystems.
At the forefront of advancing global digital transformation through strategic partnerships with leading companies.
Innovative business models drive enterprise infrastructure modernization, ensuring security and compliance.

Culture + Values

Thriving workplace where every colleague is valued and respected for who they are and what they contribute
Foster belonging—cultivating an environment where every employee feels empowered to bring their authentic selves to work
Deliberate inclusion of all perspectives to strengthen decision‑making and business outcomes
Programs to enhance workplace experience and attract high‑performing talent

Environment + Sustainability

Net-zero by 2040

Greenhouse Gas Emissions Target

Committed to achieving net-zero greenhouse gas emissions across all scopes by 2040, verified by Science Based Targets.

50% reduction by 2030

Emission Reduction Target

Reducing Scope 1/2 emissions and fuel/energy-related Scope 3 emissions by half from 2019 levels by 2030.

100% Renewable Energy

Global Portfolio Goal

Aiming to source 100% of energy from renewable sources across all operations by 2030, having reached 96% in 2024.

A-List Recognition

CDP Climate Change

Achieved consecutive years of 'A-List' recognition from CDP for climate change management and transparency.

Target global average PUE of 1.33 by 2030; achieved 1.39 in latest reporting (6% improvement YoY)
Installed 72 MW fuel cells (capable of H₂ blends), avoiding 285,000 MTCO₂e and 382 billion gallons of embedded water use
Consumed 8,560 GWh electricity across 268 data centers in 35 countries, with 1,285 MW of long-term PPAs
Reduced operational Scope 1/2 emissions 24% from 2019 baseline; total 2024 footprint 1,747,700 MTCO₂e
Issued ~$6.9 billion in green bonds to finance green buildings, energy efficiency, renewable energy, and decarbonization projects

Inclusion & Diversity

17% increase

Women Employees Increase

Represents a significant global growth in the number of women employees over the past year.

14% increase

Black/African-American Employees

Signifies a notable rise in the number of U.S.-based Black/African-American employees.

47 organizations

Digital Inclusion Funding

Reflects the number of organizations supported by the foundation to enhance digital access and skills development.

11–37% increase

Employee Volunteer Hours

Highlights the growth in global volunteer hours, with a notable example of 25,300 hours in the latest reporting period.

Articles

Investor Relations – Contact & Info

Life at Equinix (Careers Blog)

Customer-Side Support & Feedback

Role

Description

dashboard design

kpi monitoring

process improvement

lean sixsigma

salesforce data

transactional reporting

Ensures workload is balanced
Engages global peers to help define best practices and establish a collaborative forum for standardization
Is responsible for all employee decisions and activities including compensation, quarterly conversations, performance counseling, coaching and career development
Drives accountability for the performance and results of direct reports
Designs and enables dashboards needed for operational visibility in to transactional KPI's and SLO compliance
Models the Equinix Culture and Values
Implements established process improvement methods (Lean Six Sigma) to identify bottlenecks and choke points to existing process
Is responsible for all hiring decisions and activities including job definition, interviewing, selection, and onboarding
Implements and supports the consistent implementation of company initiatives, such as new product launches, marketing promotions, and pilot programs
Assesses employee engagement and develops and implements strategies and programs to improve it
Assists Sales Management with identifying and understanding process bottlenecks and inconsistencies, and works with cross-functional teams to eliminate areas of sales drag
Monitors and maintains the team’s adherence to all SOX compliant responsibilities, as well as the integrity of all Salesforce and Siebel CRM data
Manages various transactional support reporting and dashboard creation
Monitors dashboards and is able to identify regional trends and make corrective actions as needed to maintain established KPI's
Identifies system and workflow process improvement opportunities (SFDC case management, Siebel, etc.) at the regional level and then uses staff to drive improvements and adoption
Provides leadership and direction to the team to ensure overall success

Requirements

cross-region

7+ years

people management

bachelor's

Is able to work cross region to share best practices and accelerate adoption
7+ years related experience preferred
3+ years of people management experience required
Bachelor's Degree required

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1998

Year Established

The company was established in 1998, marking the beginning of its journey in providing data center and interconnection services.

25+ Countries

Global Presence

Operates in over 25 countries, showcasing its extensive international reach and capability to serve a global clientele.

200+ Data Centers

Global Infrastructure

Provides essential services through over 200 data centers worldwide, supporting digital ecosystems and business growth.

World’s largest provider of data center and interconnection services.
Offers cutting-edge solutions that enable businesses to scale and adapt to the digital age.
Facilitates high-performance connections for industries like cloud computing, telecommunications, and finance.
Provides services including hybrid cloud solutions, network and application performance optimization, and interconnection for business ecosystems.
At the forefront of advancing global digital transformation through strategic partnerships with leading companies.
Innovative business models drive enterprise infrastructure modernization, ensuring security and compliance.

Culture + Values

Thriving workplace where every colleague is valued and respected for who they are and what they contribute
Foster belonging—cultivating an environment where every employee feels empowered to bring their authentic selves to work
Deliberate inclusion of all perspectives to strengthen decision‑making and business outcomes
Programs to enhance workplace experience and attract high‑performing talent

Environment + Sustainability

Net-zero by 2040

Greenhouse Gas Emissions Target

Committed to achieving net-zero greenhouse gas emissions across all scopes by 2040, verified by Science Based Targets.

50% reduction by 2030

Emission Reduction Target

Reducing Scope 1/2 emissions and fuel/energy-related Scope 3 emissions by half from 2019 levels by 2030.

100% Renewable Energy

Global Portfolio Goal

Aiming to source 100% of energy from renewable sources across all operations by 2030, having reached 96% in 2024.

A-List Recognition

CDP Climate Change

Achieved consecutive years of 'A-List' recognition from CDP for climate change management and transparency.

Target global average PUE of 1.33 by 2030; achieved 1.39 in latest reporting (6% improvement YoY)
Installed 72 MW fuel cells (capable of H₂ blends), avoiding 285,000 MTCO₂e and 382 billion gallons of embedded water use
Consumed 8,560 GWh electricity across 268 data centers in 35 countries, with 1,285 MW of long-term PPAs
Reduced operational Scope 1/2 emissions 24% from 2019 baseline; total 2024 footprint 1,747,700 MTCO₂e
Issued ~$6.9 billion in green bonds to finance green buildings, energy efficiency, renewable energy, and decarbonization projects

Inclusion & Diversity

17% increase

Women Employees Increase

Represents a significant global growth in the number of women employees over the past year.

14% increase

Black/African-American Employees

Signifies a notable rise in the number of U.S.-based Black/African-American employees.

47 organizations

Digital Inclusion Funding

Reflects the number of organizations supported by the foundation to enhance digital access and skills development.

11–37% increase

Employee Volunteer Hours

Highlights the growth in global volunteer hours, with a notable example of 25,300 hours in the latest reporting period.

Articles

Investor Relations – Contact & Info

Life at Equinix (Careers Blog)

Customer-Side Support & Feedback