What you bringimplementation
remote
communication
salesforce
jira
cloud
As a Multifamily Implementation Specialist at Brivo, you will play a critical role in driving the successful deployment and integration of our solutions within our multifamily customer base. Your primary focus will be to ensure the smooth execution of complex implementation projects from start to finish. You will work closely with customers and internal teams to deliver customized solutions, optimize processes, and guarantee operational alignment with Brivo’s platform. This role requires exceptional project management skills, technical acumen, and the ability to drive customer satisfaction through effective solution deployment.
- 1+ years of experience in implementation management, preferably in the multifamily or real estate tech industry, with a deep understanding of customer operational needs and technology stack.
- Ability to work independently in a remote environment while also contributing effectively within cross-functional teams to drive project success.
- Outstanding verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. Proven ability to build strong relationships with clients and internal teams.
- Demonstrated ability to anticipate customer needs, adapt solutions to meet those needs, and provide exceptional support during and after the implementation phase.
- Strong proficiency in using CRM and project management tools (Salesforce, Jira, Asana) to track project success, identify trends, and drive continuous improvements in the implementation process.
- Proven track record in leading complex projects from inception through completion, managing multiple stakeholders, and meeting deadlines.
- Solid understanding of technical infrastructure, cloud-based platforms, and system integration.
- Proactive, innovative mindset focused on improving implementation processes, enhancing customer experience, and ensuring operational excellence.
BenefitsThe base salary for this full-time role ranges from $50,000 - $60,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at brivo.com/about/careers.
Training + DevelopmentInformation not given or found