Maintenance Technician

Description

• Foster and develop a customer service culture amongst all staff.
• Maintain part stock, maintenance supplies, and complete regular inventories. Work with Maintenance Manager or Community Manager to order supplies as necessary to ensure the proper operation of the property; and
• Perform scheduled, preventive, routine, and emergency maintenance as directed by the Maintenance Manager or Community Manager, and record activities utilizing Yardi Voyager Mobile Maintenance;
• Take photos of deficiencies and finished work as required for documenting maintenance repairs and damage utilizing Yardi Voyager Mobile Maintenance;
• Interact with residents in a diplomatic manner; and
• Ensure the effective monitoring and control of all building access including cylinder lock and electronic systems; and
• Understand and adhere to QuadReal’s Health and Safety policy; ensure a thorough knowledge and understanding of emergency procedures including fire, flood, and mold remediation for all staff;
• Ensure all vendors and contractors comply with the established Health and Safety policy, and immediately report any infractions, hazardous conditions, or damaged equipment to the Maintenance Manager or Community Manager;
• Ensure all mechanical and exit doors are secure and properly functioning at all times;
• Complete maintenance repairs on a timely basis to ensure resident satisfaction and safety following priority guidelines;
• Ensure property, grounds and vacant suites are kept clean in accordance with QuadReal standards;
• Comply with regular fire and life safety standards including monthly testing and annual drills;
• Complete general maintenance in garages and parking lots, mechanical rooms, on rooftops and in other common areas;
• Maintain all logs and safety checks.
• Ensure compliance with all legislation, including but not limited to: The Residential Tenancies Act, Labour Relations Act, Fire Code and Occupational Health and Safety Act;
• Secure laundry rooms, recreation areas, locker rooms, and other common areas at designated times.
• Be responsible for opening and locking suite doors for service personnel when entry has been authorized;
• Prepare and organize waste and recycling bins to maintain order and cleanliness in the garbage room;
• Responsible for cleaning duties, including litter pick-up, sweeping, shoveling, pressure washing, or other as assigned by the Maintenance Manager or Community Manager;
• Accompany all vendors and contractors in resident suites at all times;
• Ensure all tools and cleaning equipment are maintained and serviced regularly;
• Professionally and courteously handle all inquiries, feedback, complaints, or concerns;
• Ensure maintenance records, files, and documentation are maintained accurately and timely and in accordance with established procedures utilizing Yardi Voyager;
• Coordinate and supervise trades work such as painters, electricians, plumbers, etc. when necessary as directed by the Maintenance Manager or Community Manager;

Requirements

• Maintain a thorough knowledge and understanding of all building mechanical systems (i.e., pumps, life safety systems, HVAC, swimming pools, and other systems depending on the specific property);
• Superior ability to develop and sustain cooperating working relationships with staff, contractors, the public, and especially residents;
• Other related duties as required. Must be able to lift at least 25 kilograms.
• Familiarity with the emergency operation of electrical systems, elevator, boiler/chiller, fire panel and life safety systems, mechanical systems, sprinklers and timer systems;
• Ability to communicate with co-workers and supervisors effectively and professionally, both oral and written;
• Awareness of occupational health and safety practices;
• Familiarity with smart phone and tablet technology; and
• Two years of general related experience preferred;
• Entry level skills in Microsoft Office and Yardi Voyager preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance