Requirements
excel
entrata
property management
5+ years
bachelor’s
customer service
Business Expertise
The Assistant Director of Operations plays a key leadership role at University Center, overseeing a range of financial, operational, and leasing tasks. In addition to financial management which includes monthly close activities, budgeting, forecasting, and compliance, this position will also be responsible for general strategy, leasing, marketing, and more. This role is ideal for a detail-oriented, proactive leader who has excellent verbal and written communication capabilities, the ability to work through complex challenges, thrives in a fast-paced environment, and enjoys collaborating across departments.
- The person in this position frequently communicates with students and parents. Must be able to exchange accurate information.
- Proficiency in Microsoft Excel and familiarity with accounting and property management systems. Experience with StarRez or Entrata preferred but not required.
- Demonstrates strong customer service and relationship management skills with a variety of clients, vendors, and partners.
- Candidates must be available in the evenings and on occasional weekends during peak student housing and financial periods.
- Intermediate to advanced capabilities utilizing Microsoft Excel to build/maintain workbooks used to analyze, audit, and/or present financial data.
- Flexible and capable of prioritizing tasks when working in a busy and changing environment.
- In depth knowledge of property management operations and financial concepts such as: budgeting, revenue, NOI, leasing, and compliance.
- Strong analytical and organizational skills, with a focus on accuracy and process improvement.
- A self-starter who is highly organized and motivated, can take on responsibilities and initiate projects while working independently, as well as part of a large team.
- Knowledgeable in property management software and/or experience in financial management within student or multi-family housing. Entrata experience preferred.
- Willingness to obtain Illinois Leasing license within 120 days.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Candidates must be available to travel for conferences and work-related activities approximately 2 weeks per year.
- Exceptional customer service and professionalism
- 5+ years of accounting, financial operations, property management, or related experience.
- Proven ability to lead cross-functional teams and build strong professional relationships.
- Bachelor’s Degree or high school diploma/equivalent with additional courses and/or relevant experience.
- Exceptional communication skills and the ability to translate financial data into clear insights.
Benefits
University Center is a unique 1700+ bed multi-use student housing complex located in the heart of downtown with academic year residents from 5 master leased universities along with individual leasing, a full-service on-site dining center and market, as well as retail tenants. During the summer, the building transforms into a short-term stay and hoteling facility for interns, groups, corporate clients, and more. With 150+ staff and several departments, University Center is truly a unique and rewarding experience with many areas to learn and grow!
**$2,500 sign-on bonus**
Training + Development
Information not given or found