Description

Key duties include creating a welcoming environment for residents and visitors, assisting with resident screening and selection, and developing marketing and advertising campaigns for apartment leasing. The role also manages rent collection, security‑deposit administration, accounts payable, and the preparation of the annual operating budget while monitoring budgetary guidelines. Additional responsibilities involve handling landlord‑tenant relations, mediating disputes, using maintenance software to track service requests, inspecting units and common areas, and ensuring vendor compliance.

• Support the Community Manager in resident screening, leasing, and marketing initiatives.
• Oversee rent collection processes, follow‑up on delinquent accounts, and handle security‑deposit administration.
• Prepare and monitor the annual operating budget while ensuring adherence to budgetary limits.
• Mediate landlord‑tenant disputes and maintain positive landlord‑tenant relations.
• Enter and track maintenance service requests using the property’s software system.
• Conduct inspections of apartments, common areas, and amenities to ensure cleanliness and condition.
• Verify vendor compliance and supervise contractor work on the property.
• Perform all duties of a Leasing Consultant with flexible evenings and weekends availability.

Requirements

The position is for an experienced Assistant Community Manager located in Madison Point, Naranja, FL 33032. It is a full‑time role (30+ hours per week) with a day, night, weekend and holiday schedule, and offers an hourly wage of $18.75. The role is classified under Management and requires Tax Credit experience; bilingual ability is preferred and the employee is eligible for quarterly bonuses.

Reporting directly to the Community Manager, the Assistant Community Manager serves as the property’s administrative assistant, ensuring understanding and implementation of company policies and procedures. The incumbent is responsible for accurate financial record‑keeping, as well as supporting leasing, marketing, and resident‑relation activities. Excellent attendance, communication skills, professionalism, and the ability to build lasting business relationships are essential.

The assistant must be able to perform all functions of a leasing consultant, work flexible hours including evenings and weekends, and travel as needed for property business. A government‑issued ID or valid driver’s license is required, along with strong computer literacy, excellent customer service, and proficient written and oral communication. Knowledge of One Site is preferred, and the individual must be capable of stepping in as acting Community Manager when required.

A high school diploma or equivalent is required; one year of property‑management experience is preferred, especially in affordable housing, Tax Credit, HUD, or Rural Development programs. The position demands physical ability to access all areas of the property, including multilevel structures, and to work with a computer for at least seven hours daily. Effective communication with applicants, residents, vendors, and supervisors is integral to daily operations.

• Deliver strong customer service, written and oral communication, and computer literacy.
• Preferred qualifications include affordable‑housing, Tax Credit, HUD, or Rural Development experience and proficiency with One Site.
• Required education: high school diploma or equivalent; at least one year of property‑management experience preferred.
• Must possess a valid government‑issued ID or driver’s license and be able to access all areas of the property.

Benefits

• Bilingual ability is a plus; eligible for quarterly bonus incentives.

Training + Development

Interview process

Visa Sponsorship

Security clearance