Process Operator

Company logo
Southern Water
Private UK utility supplying drinking water and treating wastewater across southern England.
Operate and maintain wastewater treatment plants and pumping stations
25 days ago ago
£27,496
Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Tonbridge, England, United Kingdom
Field
Company Size
2,092 Employees
Service Specialisms
Water Services
Wastewater Services
Sewage Treatment
Water Treatment
Infrastructure Maintenance
Leak Detection
Customer Support
Environmental Services
Sector Specialisms
Water Resources
Wastewater Networks
Sewer Services
Water Treatment
Water Filtration
Drinking Water Systems
Water Purification
Residential Water Services
Role
What you would be doing
equipment maintenance
plant maintenance
data reporting
process sampling
alarm repair
chemical handling
  • Ensuring sampling equipment is maintained, calibrated and functioning correctly.
  • Maintenance tasks – unblocking pumps, screens and valves to ensure continuous plant operation.
  • Monitoring, collating and reporting of data to ensure statutory and regulatory compliance.
  • Carrying out regular sampling to support process monitoring and compliance.
  • Repair of alarm systems.
  • Receiving and handling deliveries of chemicals, such as ferric sulphate – with full awareness of hazardous material protocols and safety procedures.
What you bring
fault finding
problem solving
time management
outdoor work
standby rota
self‑motivated
  • Comfortable working outdoors, potentially in all weather conditions.
  • Good with time management
  • Fault finding and problem-solving skills are essential to respond to breakdowns.
  • Prepared to work within the company’s rota of a 7-day working week and participate on a standby rota.
  • Keen to learn and operate complex processes with high quality controls.
  • Adaptable, flexible, patient, reliable and self-motivated.
  • Confident to work effectively and efficiently on your own.
  • All necessary PPE, tools, uniform and training to excel in your career at Southern Water
Benefits
  • A company van (for business use only) which you can take home, and a fuel card
  • Salary sacrifice electric car scheme (after 6 months service)
  • Life assurance equal to 4x salary
  • Competitive maternity & paternity leave and flexible return to work options
  • Digital GP service
  • Pension contributions up to 11% (depending on your contribution)
  • Health care cash plan cover (with options to upgrade for family coverage)
  • Occupational health service
  • Study support may be available for job-related qualifications
  • An employee assistance program
  • Cycle to work scheme
  • Two paid volunteering days a year
  • You will be part of a 1 in 6 week Standby Rota
  • 25 days annual leave + Bank Holidays
  • Discounts with over 800 popular retailers
  • A network of sports and social clubs
  • Free annual flu jab and eye test vouchers
  • Company and performance-related bonus
Training + Development
Information not given or found
Company
Overview
2.25 million
Customers Served
Serving 2.25 million customers since privatisation in 1989.
0.5 GL
Drinking Water Pumped
Pumps over 0.5 GL of drinking water daily.
£72m loss
Operating Loss
Experienced a £72 million operating loss in March 2024 due to rising costs.
  • Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
  • Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
  • Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.
Culture + Values
  • “Working differently” – using new technology and nature‑based solutions
  • “Collaborating with community partners”
  • “Showing leadership on key environmental issues”
  • “Engaging with customers, stakeholders and partners to maximise opportunities”
Environment + Sustainability
24% by 2025
Renewable Energy Target
Target to generate 24% of own renewable energy by 2025.
75% by 2035
Storm Overflow Compliance
Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.
£7.8B Capital Plan
Environmental Investments
£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.
Three‑Star EPA
Environment Agency Rating
Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.
  • On track to generate own renewable energy and buying accredited renewable energy since 2021.
  • Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
  • Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.
Inclusion & Diversity
  • No publicly available strategic DEI goals or gender‑related statistics found
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