Learning and Development Manager

Description

• Continuously enhance staff onboarding to ensure consistency and positive experiences.
• Focus on increasing attendance to training sessions and measure return on investment.
• Plan L&D activities aligned with organisational targets and events; review and improve induction/onboarding in collaboration with HR.
• Maintain BG's competency framework and develop L&D programmes for all entry pathways.
• Evaluate L&D programmes with the Head of L&D and report attendance/effectiveness to management.
• Develop a knowledge portal and promote L&D opportunities internally.
• Ensure smooth execution and effective evaluation of learning initiatives that meet internal client needs.
• Oversee creation and deployment of varied solutions (self-learning tools, digital content, etc.).
• Build relationships with service heads to assess learning needs and deliver tailored solutions.
• Collaborate with colleagues to source external training and fully utilise digital platforms.
• Lead improvements in L&D operations, including quality control and data analysis for training evaluation.
• Use your team to help organise work experience placements and manage relationships with external providers (apprenticeships, universities, colleges).
• Manage a two-person team, supporting their performance and development; oversee workload and project delivery.
• Maintain the LMS (Learning Management System) with the Digital Learning Designer and support career progression with senior leaders.
• Support peer learning, coordinate CPD/core sessions, and liaise with RICS (Royal Institution of Chartered Surveyors) on software subscriptions.

Requirements

• Be a confident communicator with strong interpersonal skills
• Have a minimum 3 years' experience in L&D, including line management responsibilities
• Have experience with the Microsoft suite
• Have exceptional organisational and time management skills, with the ability to juggle multiple priorities
• Hold a recognised Learning & Development qualification
• Be proactive and self-motivated
• Knowledge of L&D software (e.g. Kallidus) would be advantageous

Benefits

• 27 days annual leave + bank holidays
• Regular travel to our three offices to support with L&D delivery, expenses for travel is covered to non-base offices.
• Birthday leave
• Professional development scheme
• Long-service leave
• Buy/Sell Annual Leave
• Scottish Widows pension and salary sacrifice (4.5% contribution matched)
• Flexible working hours (choice of start and finish times based around a 7.25 hour working day, core hours between 10am-4.15pm)
• Biannual pay reviews
• Life assurance cover (four times annual salary) for all colleagues
• Medicash health plan (money back on your dental, optical, physio appointments and more)
• Sponsorship of professional fees
• Hybrid working (potential to work from office and home)
• 2 paid corporate social responsibility days
• In-house mental health first aiders

Training + Development

Interview process

Visa Sponsorship

Security clearance