Managing the Details That Matter Keep member records pristine and up-to-date, process bookings and payments efficiently, handle mail and packages with care, monitor building supplies, and ensure Reception is always immaculate.
Creating Memorable Arrivals & Departures Welcome members with warmth and professionalism, handle seamless check-ins and check-outs, manage room moves and renewals, and ensure every departure leaves them wanting to return.
Supporting the Bigger Picture Follow operational procedures and checklists, complete training and compliance requirements, provide detailed handovers between shifts, and contribute to special projects as assigned.
Providing Peace of Mind Register visitors and maintain security protocols, coordinate with teams for member needs, escalate urgent matters appropriately, and maintain confidentiality across all interactions.
Being the Community Connector Respond to enquiries with empathy and clarity, resolve concerns with confidence, coordinate with housekeeping and maintenance teams, and maintain a welcoming atmosphere at all times.
This isn't your typical reception desk job. You'll be the first smile our members see, the problem-solver they rely on, and a vital part of building a thriving community. Every day brings variety, meaningful connections, and the satisfaction of making someone's day better.
Be the heartbeat of an exceptional co-living community where hospitality meets innovation. We're seeking a vibrant, people-focused Social Host to create unforgettable experiences for our members in a stunning residential space.
The Environment: Located in a beautiful, modern community space, you'll work alongside a friendly team that cares deeply about creating an inclusive, supportive environment - for members and each other.