Service Billing an Account Receivable Specialist

Description

• Process credit memos, short-pays, and reconciliations with supporting documentation.
• Review work orders, labor entries, material charges, and purchase orders for billing accuracy.
• Identify opportunities to streamline billing processes and reduce rework.
• Conduct collections outreach and maintain positive customer relationships.
• Monitor A/R aging reports and identify overdue accounts.
• Generate and issue service invoices, T&M invoices, PM invoices, and project/service sales invoices.
• Ensure proper cost coding and adherence to company billing procedures.
• Support cash flow goals and reduce uncollectable balances.
• Support project closeout and contract billings.
• Apply customer payments (check, ACH, credit card, lockbox, etc.).
• Communicate invoice status, account issues, and payment delays to internal teams.
• Assist with month-end closing, reporting, and financial reconciliations.
• Maintain organized records in accordance with company policies and audit standards.
• Partner with Service Leadership on disputed invoices, adjustments, credits, and escalations.
• Track billable labor, warranty work, and service contract coverage.
• Assist with customer onboarding (billing contacts, tax certificates, account setup).

Requirements

• 4+ years of experience in billing, accounts receivable, or accounting support.
• Ability to manage confidential financial data responsibly and professionally.
• Effective written and verbal communication skills.
• Experience in construction, field service, or mechanical trades preferred.
• Knowledge of cost codes, invoicing cycles, and collections practices.
• Proficiency in Microsoft Excel, Outlook, and business software systems.
• Strong attention to detail with the ability to manage competing priorities.

Benefits

• Opportunities for professional development and certification assistance.
• Competitive salary based on experience.
• Paid time off and holiday pay.
• Health, dental, and vision insurance.

Training + Development

Interview process

Visa Sponsorship

Security clearance