Anti-social Behaviour Resolution Specialist

Overview

Manage complex anti‑social behaviour cases, mediate, draft legal documents, and represent A2Dominion in court.

Key Responsibilities

• stakeholder liaison
• case support
• nsp drafting
• witness prep
• agency meetings

Tasks

-Build relationships with external teams all boroughs. -Support victims and alleged perpetrators of ASB. Giving advice, making referrals and trying to best support both sides through the life of a case, and beyond. -Draft & Serve NSP’s -Prepare witness statements which will be relied upon in court. -Attend multi agency ASB meetings relating to case management, and the safety/protection of the community.

Requirements

• cih membership
• uk driving
• mediator
• it skills
• asb management
• legal drafting

What You Bring

-Experience of adopting a continuous improvement approach and adapting to change -Outstanding communication skills with residents and internal stakeholders across the business -Experience of managing ASB or housing management in a private or public housing sector. -Day to day case management of all ASB cases for all tenures across the group. Ability to be able to read and interpret tenancy agreements and leases to ensure we are managing ASB correctly according to tenure. -Full clean UK driving license and own vehicle -Be a trained mediator, undertake the relevant professional qualification (if haven’t already received), and assist in mediation cases. -Experience of drafting court and legal paperwork, and representation at court -Has (or willing to study for) CIH Membership or equivalent suitable qualification -Ability to plan and monitor workload and cases -Educated to GCSE level or equivalent in Math's and English (Grades A*- C) -Excellent IT skills -Ability to analyse information in order to draw logical conclusions -Knowledge of current housing and ASB legislation and up to date case law

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Benefits

-25 days’ holiday pro rata (Plus Bank Holidays) -Up to 8% contributory pension -In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. -Work with our in-house legal team and be able to represent A2Dominion at court.

About A2Dominion Group

-A leading property development and management company focused on creating sustainable and high-quality homes and communities. -Offers services across residential, commercial, and mixed-use developments, including affordable housing and urban regeneration projects. -Operates in multiple regions, partnering with local authorities and private developers. -Residential developments range from affordable housing to premium homes, with a focus on sustainability. -Commercial projects include office buildings, retail spaces, and mixed-use developments that foster vibrant communities and contribute to local economies. -Expertise spans infrastructure, energy, and utilities, providing a comprehensive approach to property development. -Known for transforming derelict sites into thriving communities with modern amenities.

Sector Specialisms

Security Clearance

-enhanced dbs check required.