Manager, Import / Export

Description

• Take lead on negotiating settlement of any Glen-Gery customer complaints against imported products.
• Respond to product inquiries from sales department and support/train customer service teams on Import products. Respond to import complaints.
• Work with Senior Manager to compose, maintain, train on, and enforce company policy and procedures relating to international trade.
• Organize and manage stock takes and participates in inventory management, including managing aged inventory.
• Conduct and manage regular cycle counts and full inventory audits.
• Participate in Preparing/Review of import/export documentation, processing of invoices.
• Propose strategies to reduce costs and improve procedures of supply chain logistics as relates to inventory control.
• Assist with Glen-Gery customer order backlog management and lead-times.
• In partnership with the Pricing department, participate in the annual review of import/export costs, quotes, price, shipment booking, and margin to maximize volume and profit.
• Communicate with warehouses on storage planning, container deliveries, verification of container contents to packing list, and organizing resources against schedules during busy periods.
• Lead all aspects of inventory management for import products and the corresponding logistics
• Ensure proper processing of purchase orders and arrange logistics for import/export into and out of the US. Track order availability dates and shipping containers. Track ETD, ETA dates and ensure accuracy of Buy, Sell, Move (BSM) software
• Understand and participate in tariff code determination and record retention.
• Working with the Senior Manager, participate in tariff determinations and audits.
• Obtain, organize, distribute information, and train on product availability, pricing, and any technical information required from foreign vendors.
• Will help to develop, implement and maintain processes and procedures for quality control and assurance of imported products.
• Set, incorporate, and report on Inventory related KPI’s.
• Oversee, Process, and review foreign vendor and freight company invoices.
• Manage and maintain relationships and compliance with Vendors/Forwarders/Customs Brokers/suppliers/staff and communications between foreign vendors/customers and Glen-Gery/Brickworks to approve confirmation of freight and understand delays that may occur along with ability to communicate impact of delays.
• Produce reports for month end such as invoice registers, price exceptions, marginal contributions, and sales volumes/trends Vs. history.

Requirements

• Ability to understand and convert foreign currency and unit of measurement.
• Minimum 6-10 years warehousing, inventory and supply chain experience.
• Bachelor’s degree in a related business field preferred.
• Experience with laws and regulations controlling the export and import of goods, products, information between the United States and foreign countries, preferred.
• 4+ years shipping and/or logistics experience in a lead role required.
• Proficient in Microsoft Office; proficient in job specific software applications preferred. Experience with Salesforce CRM software preferred.
• Ability to communicate clearly and muti-task shifting priorities is required.
• Ability to respond promptly and professionally to vendor or freight forwarder needs; identify and resolve problems in a timely manner, as well as develop or update processes and procedures to prevent future issues.
• Firm understanding of global and domestic supply chains, warehouse and inventory best practices.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance