Training Content Analyst/Technical Writer

Develop training content in alternative media forms for maximum usability, maintaining a consistent and cohesive voice across all platforms.

In this role, you will facilitate content development and manage continuous reviews and updates. You will be responsible for planning and creating new content and maintaining existing content across multiple platforms. You will work closely with subject matter experts and content owners from various departments.

Identify training content gaps and evaluate existing materials for opportunities to streamline and repurpose information.

Produce engaging, easy-to-understand content that speaks to the target audience and aligns with organizational standards.

Collaborate with content owners and subject matter experts to ensure accuracy and alignment with business needs.

Develop and maintain self-guided training materials and other learning resources.

Coordinate and track training content creation, updates, reviews, and publishing processes.

Assist in the production of on-demand learning materials, including recordings, video lessons, and interactive modules

Plan, design, and deliver monthly technical training sessions in both live and virtual formats.

Develop multiple content types including SOPs, user guides, best practice documents, and multimedia-based training.

• Develop training content in alternative media forms for maximum usability, maintaining a consistent and cohesive voice across all platforms.
• Identify training content gaps and evaluate existing materials for opportunities to streamline and repurpose information.
• Produce engaging, easy-to-understand content that speaks to the target audience and aligns with organizational standards.
• Collaborate with content owners and subject matter experts to ensure accuracy and alignment with business needs.
• Develop and maintain self-guided training materials and other learning resources.
• Coordinate and track training content creation, updates, reviews, and publishing processes.
• Assist in the production of on-demand learning materials, including recordings, video lessons, and interactive modules
• Plan, design, and deliver monthly technical training sessions in both live and virtual formats.
• Develop multiple content types including SOPs, user guides, best practice documents, and multimedia-based training.

Ability to manage multiple assignments simultaneously and effectively prioritize

While performing the duties of this job, this position is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, and arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment, and read application/form information. The associate frequently is required to sit, reach with hands and arms, talk, and hear.

Strong knowledge of Microsoft applications including Teams, SharePoint, Word, Excel, PowerPoint, and Visio

Experience in the AEC industry preferred

Experience using Articulate 360 (Rise, Storyline) and multimedia authoring tools

Experience with graphic design and video creation/editing preferred

Content management, content design, and technical writing experience

Strong organizational and project management skills

Experience working effectively with virtual and cross-functional teams

Excellent written and verbal communication skills; comfortable interacting with team members at all levels of the organization

• Bachelor’s degree plus 2-3 years of relevant experience
• Ability to manage multiple assignments simultaneously and effectively prioritize
• Strong knowledge of Microsoft applications including Teams, SharePoint, Word, Excel, PowerPoint, and Visio
• Experience in the AEC industry preferred
• Experience using Articulate 360 (Rise, Storyline) and multimedia authoring tools
• Experience with graphic design and video creation/editing preferred
• Content management, content design, and technical writing experience
• Strong organizational and project management skills
• Experience working effectively with virtual and cross-functional teams
• Excellent written and verbal communication skills; comfortable interacting with team members at all levels of the organization

Haskell is a Drug-Free Workplace.

• Professional development and training opportunities to enhance your skills and advance your career
• Flexible work hours and remote work options
• Employee Stock Ownership Plan
• Health, dental, and vision insurance plans
• Employee assistance programs for physical and mental well-being
• Retirement savings plan (401k) with company discretionary matching contributions
• Opportunities for growth and advancement within the organization
• Company provided hospital indemnity, accident and critical care plans
• Paid time off and nine company holidays