Collections Specialist

Company logo
Mustang Cat
Providing equipment, services, and solutions to industries like construction and energy.
Manage collections, reconcile accounts, and ensure timely payments.
2 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Houston, TX
Office Full-Time
Company Size
400 Employees
Service Specialisms
Equipment Sales
Equipment Rental
Parts Services
Product Support
Power Systems
Customer Service
Technician Services
Sector Specialisms
Construction
Power Systems
Agriculture
Forestry
Heavy Construction
Petroleum
Waste Management
Government
Role
What you would be doing
collections strategy
timely payments
escalation management
monthly reporting
refund processing
account reconciliation
  • Collaborate with the Sales team on collection strategies
  • Ensure timely payments in a high-volume, performance-driven environment
  • Prioritize and escalate collections efforts to meet and exceed department goals
  • Deliver top-tier customer service during all collections interactions
  • Conduct monthly reporting with thorough and accurate account notations
  • Process refunds and small balance write-offs
  • Monitor and follow up on collections for past-due accounts receivable
  • Reconcile customer accounts as needed
What you bring
accounting
lending laws
communication
customer service
negotiation
high school
  • Detail-oriented, highly organized, and process-driven
  • Knowledge of customer lending laws and lien laws preferred
  • Solid understanding of accounting principles and accounts receivable processes
  • Exceptional written and verbal communication skills
  • Excellent customer service and relationship management skills
  • Strong phone presence and professional negotiation skills
  • High school diploma or equivalent required
Benefits
  • Great Work-Life Balance
  • Job Stability with a well-established company
  • Paid Vacation, Sick Time & Holidays
  • 401(k) with Employer Matching
  • On-Site Clinic
  • Opportunities for Overtime
  • Vast Growth Opportunities
  • Full-Time Benefits: Medical, Dental, Vision
  • Tuition Reimbursement
Training + Development
Information not given or found
Company
Overview
Founded in 1952
Year Established
Established in 1952, the company has built a legacy of trust and expertise across the construction and energy sectors.
  • Known for providing equipment, parts, and service solutions to diverse industries.
  • Supports infrastructure, energy, and commercial projects with heavy machinery and rental services.
  • History built on strong expertise and customer-focused solutions.
  • Specializes in heavy civil projects, offering tools and resources for large-scale infrastructure work.
  • Serves the energy sector, providing equipment for power generation and resource extraction.
  • Offers a comprehensive suite of equipment and repair services as a standout in its field.
  • Strong presence in the Texas area, leading with innovative solutions in construction and energy.
Culture + Values
$60,000 Annual
Employee Scholarships
Scholarship program provides up to $60,000 annually for employees' children.
Thousands of Hours
Volunteer Effort
Community engagement through thousands of volunteer hours since 1952.
  • Work Safe – ‘Everyone… Safely Home, Every Day’
  • Work Together – collaborate across the organization
  • Servant Leadership – experienced employees coach and be coached
  • Learning Council & Mustang Learning Center – continuous employee development
  • In‑Kind Giving – donate equipment, furniture, pro‑bono services to nonprofits
Environment + Sustainability
8500+ engines
Legacy engines saved
Engine exchange program with Gen 2 kits improving GHG emissions for 8,500+ legacy engines.
80 units
Generators deployed
3520-generator E-frac deployment: initial 10-unit site led to 80-unit order.
140 million
Material recaptured
Support equipment reuse via rebuilds and remanufacturing, with Cat Reman recaptured 140 million pounds globally.
85%
Diesel displacement
Tier 4 Dynamic Gas Blending engines displace up to 85% diesel. This technology also reduces idle time by 60% and achieves 8.5% fuel savings.
  • Commitment to sustainability by improving environmental quality and community wellbeing
  • Support low-carbon solutions—dual-fuel (natural gas/diesel) and 100% natural gas gensets
Inclusion & Diversity
  • No explicit DEI strategy or gender‑related statistics available on public site or LinkedIn
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