Employee Credentialing & Onboarding Specialist

Description

The Employee Credentialing and Onboarding Specialist is responsible for managing and standardizing the end-to-end onboarding process for field employees, with primary focus on meeting all customer site access and credentialing requirements. This role oversees the completion of background checks, drug screenings, certifications, physicals, and badging, and also supports employee record setup in UKG for the local branch. S/he will develop repeatable processes, provide onboarding status updates, maintain data accuracy, and collaborate closely with customers, employees, and internal leaders to ensure timely workforce deployment.

• Maintains secure and organized digital records with discretion and confidentiality.
• Manages all customer site credentialing requirements including, but not limited to, drug tests, background checks, certifications, physicals, and badging.
• Monitors onboarding data to identify delays or barriers and implements improvements that increase speed and readiness for deployment.
• Generates onboarding and compliance status reports for leadership and field management.
• Acts as the main point of contact for customer onboarding requirements while building and maintaining strong, professional relationships with customers and compliance partners.
• Enters and maintains accurate employee records in UKG for the local branch’s field employees (including I-9 entry and verification).
• Ensures completion of onboarding forms, credentials, training, and employment documentation.
• This position operates primarily in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, scanners, copiers, file cabinets, and postage/adding machines.
• Develops, documents, and standardizes onboarding and credentialing workflows with future scalability to all branches.
• Communicates onboarding status to employees, outlining what is complete, outstanding, and required next steps, to ensure timely onboarding completion.
• Identifies inefficiencies or inconsistencies and implements improved, repeatable processes.
• Partners with the Corporate IT and Payroll Departments to help with UKG user experience.
• Tracks credentials, expiration dates, documentation requirements, and renewal status.

Requirements

• 2+ years of experience in HR coordination, onboarding, compliance administration, or related administrative support roles.
• When traveling to a local job site, intermittent exposure to the conditions typically associated with a construction sites may be experienced.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word) and comfortable learning new systems quickly.
• Prior experience supporting field, skilled labor, construction, or service workforce populations.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in Human
• Must have a valid driver's license.
• Ability to work independently, build structure, and maintain workflow with limited existing processes.
• Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company.
• High level of accuracy and attention to detail in data entry and documentation.
• Strong organizational skills with the ability to manage multiple onboarding files and deadlines simultaneously.
• Familiarity with UKG or similar HRIS platforms.
• Excellent verbal and written communication skills; comfortable following up with employees and external partners by email and phone.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance