Drain Service Technician

Company logo
Roto-Rooter Plumbing And Drain Service
Plumbing, drain cleaning, and emergency services for residential and commercial clients.
Diagnose, unclog, and service sewer and drain problems for customers.
28 days ago ago
Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Stratford, CT
Field
Company Size
2,300 Employees
Service Specialisms
Plumbing Services
Drain Cleaning
Water Damage Restoration
Sewer Services
Pipe Repair
Grease Trap Cleaning
Emergency Plumbing
Water Heater Services
Sector Specialisms
Residential
Commercial
Emergency Plumbing
Drain Cleaning
Water Damage
Water Heaters
Role
What you would be doing
estimates
invoicing
payment collection
diagnostics
roto-rooter
sewer cleaning
  • Document estimates and invoices, both in writing and on a provided smartphone.
  • Collect payment and move on to the next service call.
  • Unclog and clean sewers and drains for the customer using Roto-Rooter equipment and tools.
  • A service call begins with diagnosing problems then providing cost estimates to close the sale.
What you bring
driver's license
effective communication
mechanical aptitude
  • A valid driver’s license
  • Effective communication skills.
  • Roto-Rooter drain service technicians use their skills to provide solutions to sewer and drain problems.
  • A mechanical aptitude is desirable, but prior experience is not necessary.
Benefits
  • Life Insurance
  • Accident and Critical Illness Insurance
  • Tuition Reimbursement
  • Profit Sharing
  • Paid Vacation
  • Medical insurance with a Prescription Drug Card
  • Matching 401K Retirement Savings Plan
  • Vision Insurance
  • Paid Training
  • Dental Insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1935
Year Established
The company was founded in 1935 and quickly became a household name in plumbing and drain services.
  • Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
  • Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
  • Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
  • Experienced in handling projects for both small residential needs and large commercial systems.
  • Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
  • Recognized for its prompt response times and state-of-the-art diagnostic tools.
  • Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
  • Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.
Culture + Values
87%
Employee Satisfaction
Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.
8‑hour days
Standard Work Schedule
A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.
  • Teamwork: coworkers contribute positively and support each other
  • Professionalism and integrity expected in customer interactions
  • Continuous learning: on‑site training and focus on improvement
  • Career growth: opportunities to rise from sales to management roles
Environment + Sustainability
15,000 gal/year
Water Saved Per Family
Dual-flush toilets save up to 15,000 gallons of water annually per family.
36% reduction
Water Usage Reduction
The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.
8,050 gal/year
Water Saved Annually
The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.
$58 saving
Annual Cost Savings
The HydroClean valve helps save approximately $58 annually through reduced water usage.
  • Committed to conserving water and preventing sewage contamination
  • Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost
  • Offer WaterSense high-efficiency toilets (1.28 gpf), dual-flush toilets, low-flow showerheads, aerators
  • Supports trenchless sewer replacement to protect landscaping and reduce disturbance
Inclusion & Diversity
  • Employee data on gender diversity not publicly disclosed
  • No formal DEI strategy, goals or gender-based statistics available
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