eCommerce Site Operations Coordinator
Uplight
Coordinate frontend eCommerce updates, product setup, QA, and stakeholder communication.
10 days ago ago
$54,000 - $68,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Boulder, CO
Office Full-Time
Company Size
597 Employees
Service Specialisms
Energy Efficiency & Electrification
Rates Engagement
Demand Management
Grid Flexibility Management
Customer Engagement Platform
Sector Specialisms
Energy
Utilities
Residential
Commercial
Distributed Energy Resources (DERs)
Virtual Power Plants (VPPs)
Demand Management
Energy Efficiency
Role
What you would be doing
marketplace pages
front-end updates
site setup
qa processes
product rebates
ux design
- Maintain and update documentation
- Building out product and program pages for new and existing marketplaces
- Participate in promotion operations planning and execution
- Actively communicate updates to relevant internal stakeholders in a timely manner
- Implementing enhancements and updates pertaining to product detail, pricing, content, etc.
- Creating and maintaining marketplace collections and assortments
- Provide feedback for improvement on current processes to drive efficiency. Introduce ideas for upstream solutions to recurring problems
- Contribute to achieving our GMV and net ARR goals by setting up new sites and features
- Maintain and enhance client satisfaction by operating with excellence
- Create an exceptional marketplace UX experience to drive sales of energy efficiency products, supporting clients in meeting their energy savings goals
- Execute accurate quality assurance processes
- Implement front-end ecommerce marketplace updates including:
- Plan and execute accurate changes in product rebates on the marketplaces
- Managing site setup configurations and tasks for new marketplace and feature launches with a focus on delivery to deadline
- Intake and assess client requests from internal stakeholders
What you bring
github
yaml
google analytics
bachelor's
problem solving
troubleshooting
- Detail-oriented with strong organizational and time management skills and the ability to balance multiple projects simultaneously
- Problem solver; is resourceful by actively seeking resolutions
- Strong verbal and written communication skills
- Experience with GitHub and entry-level coding, especially in YAML
- Experience in the following:
- Strong technical acumen and troubleshooting skills
- Google Analytics and Google Tag Manager
- Bachelor’s degree plus one year of relevant experience required
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
80+ utilities
Utilities served
Trusted by over 80 electric and gas utilities worldwide.
110M customers
Customers managed
.Services provided to 110 million customers globally.
8.5 GW
Flexible load managed
Manages nearly 8.5 gigawatts of flexible load worldwide.
$1.5B valuation
Company valuation
Achieved unicorn status with a $1.5 billion valuation.
- Born in 2019 from the merger of Tendril and Simple Energy.
- Powered by AI and data analytics, its platform steers utilities and consumers to conserve energy, shift loads, adopt efficient rates, and tap distributed assets like solar and EVs.
- Typical projects span virtual power plants, demand-response orchestration, rate engagement campaigns, energy efficiency marketplaces, and EV charging optimization.
- Their platform integrates customer engagement, DER management, demand management, and asset optimization into a single scalable SaaS-based system.
- Unusual for a tech startup, Uplight is a certified B-Corp and remains privately held while steering the clean-energy transition at grid scale.
- Do the Right Thing: We act with integrity, even when it’s hard.
- Impactful Progress: We work to meaningful outcomes, mindful of each step it takes to achieve them.
- Grow: We’re driven by curiosity and excitement, and we’re always ready to learn.
- One Team: We operate as a unified team, made stronger by the uniqueness of each team member.
- Trustworthy Professionals: We practice honesty, integrity, and respect. Always.
- Collaborative: We work well with others.
- Accountable: We act with personal responsibility. We own our mistakes and model the change we expect from others.
- Embrace Difference: We create value from differences.
- Take Care of Each Other: We care for our own and others’ health and wellbeing.
- Graceful Communication: We communicate openly, directly, and actively—but first, we listen.
35.4% improvement
B Corp score boost
Significantly enhanced sustainability performance since certification as a B Corp.
110M homes
Solutions reach
Impact on over 110 million households and businesses through innovative solutions.
500k+ devices
Affordable solutions
Delivered over 500,000 smart devices to income-qualified customers at low or no cost.
25% energy increase
Customer efficiency
Customers increased their purchases of energy-efficient products by 25%.
- Partnership with Autogrid for DER capacity and grid-edge device management.
- Alignment with a mission to reduce COâ‚‚ emissions and save consumers on energy bills.
- Leadership recognition in Guidehouse HEMS and VPP categories.
- No stated net-zero target date available.
- Maintains Employee Resource Groups including Military Connection; Moms of Uplight; NEURODiversity; Parents of Uplight; PRISM Alliance (LGBTQ+); Organized Marginalized Genders; Women in Tech.
- No gender‑specific workforce percentages publicly disclosed.
- No specific DEI goals or gender balance targets available online.
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