A leading provider of construction and building materials, delivering comprehensive solutions.
The role is responsible for assisting equipment customers by supplying the correct parts needed to maintain and repair equipment, thereby strengthening our product‑support relationship with them. You will act as a knowledgeable point of contact, offering technical advice and troubleshooting to resolve customer problems.
The position handles complex or unusual problems by referring them to a supervisor, while exercising judgment within well‑defined policies and procedures. Work is performed under general supervision with regular output review by a senior coworker or supervisor.
The job is located in a comfortable indoor area where most of the time is spent sitting, with frequent opportunities to move about. On rare occasions you may need to lift light articles, and overnight travel is required less than 10% of the time.
A high school diploma or GED is strongly preferred, and specialized skills training or certification may be required. Typically, candidates have 2–5 years of experience in a related area of responsibility.
Ideal candidates possess strong technical knowledge and excel in customer service and problem solving. Advanced computer skills, multitasking ability, and prior experience in parts sales or heavy‑equipment service are also valued.
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to building trust on every job by being deeply knowledgeable, fully capable, and always dependable.