Controls Account Manager

Description

• Works closely as a team member with other parts of the business
• Provides needed information to other departments to ensure jobs are completed on time
• Perform all duties with the goal of building and maintaining long-term customer relationships
• Responds to customers by identifying needs, generating quotes and closing orders
• Continually look for ways to improve our processes and ability to serve our customers effectively
• Follow all company safety programs and report any non-compliance to your Team Leader
• Immediately address any customer’s concern and requests the involvement of other Company personnel as required
• Estimating and take-off services will be provided by the operations group, but the controls sales engineer must also be capable of project take-off, estimation and proposal development as needed
• Designing, estimating and selling complex building automation systems as well as smaller service-based sales, including analytics connections and reporting services
• Deliver project bids directly to contractors as well as to New System Sales (NSS) and strategize prior to and during the bid process to win work
• Develops owner sales plans and generates successful sales with core customers
• Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
• Improve personal performance on a continual basis
• Answer customer calls and correspondence quickly and pleasantly
• Provide responsive, professional and diplomatic customer service
• Assist New System Sales (NSS) with custom and standardized delivery of plans and specifications for qualified opportunities
• Communicates customer perceptions by gathering customer feedback and sharing information with management
• Notify Manager or Safety Director of any unsafe conditions
• Regularly visit engineer/architect offices with the goal of education and greater proliferation and influence in the indirect market, with emphasis on building direct client relationships first which then naturally lead into engineering support services for client’s capital projects
• Consolidates, references information by collecting, organizing and assembling data for reports, presentations, and/or special projects
• Communicate with customers in a friendly, professional, and patient manner

Requirements

• Ability to prove US employment eligibility
• Ability to pass drug screening

Benefits

• Some travel with occasional overnight stays

Training + Development

Interview process

Visa Sponsorship

Security clearance