Generator Technician
Hm Cragg
Field technician providing repair, maintenance, and support for power generators.
4 days ago ago
$35 - $43
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Minneapolis, MN
Field
Company Size
200 Employees
Service Specialisms
Construction services
Engineering
Project Management
Design
Technical Services
Sector Specialisms
Data Centers
Telecom
Utility
Health Care
Hospitality
Education
Financial Services
Role
What you would be doing
technical support
troubleshooting
preventive maintenance
power generation
safety compliance
client service
- Stay up to date on company-sponsored safety training, compliance, and knowledge of HAZ MAT and DOT requirements.
- Conduct onsite troubleshooting and diagnostics of intricate mechanical and electrical systems
- Provide real-time technical support to field technicians via calls, emails, and on-site visits.
- Maintain knowledge of evolving technologies in the industry
- Promote a culture of safety to office and field staff while driving the compliance of safety policies and procedures.
- Recommend changes to company policies and procedures as necessary
- Ensure mutual success of the company and its employees through strong collaboration and teamwork
- Client Service - Conducts self professionally, skillfully, and efficiently manage client needs, responds promptly to others at all times, and treats others with respect
- Engage in advanced troubleshooting and repair procedures.
- Perform repairs and preventive maintenance on power generation systems
- Cultivate and sustain positive relationships with customers
- Stay up to date with industry trends and advancements
- Support process improvement initiatives and development of new procedures to streamline workflows, customer satisfaction and quality assurance
- Ensure that safety protocols are always strictly adhered to.
- Provide comprehensive assessments of customers' needs and recommend appropriate repairs while ensuring exceptional customer care and satisfaction
What you bring
generac certified
journeyman
microsoft 360
2+ years
power generation
electrical aptitude
- Possess advanced troubleshooting skills and be able to effectively operate basic shop equipment
- Effective and polished interaction with customers to gather information quickly; explain customer responsibilities in resolving issues; communicate next steps and status; and inspire confidence
- Dependable and able to work independently
- Communication - Demonstrated proficiency in verbal, written and listening skills; ability to complete maintenance reports and business correspondence, effectively present information and respond to questions from groups of managers, clients, applicants, etc
- Leadership - Continually develops skills and encourages growth, strong ability to work Independently, inspires and motivates others to perform successfully, and has a willingness to bring new ideas to the table
- Must be able to work with arms extended above head for extended periods of time
- High attention to detail, able to problem solve logically and think critically
- Generac Master Certified Technician or the ability to acquire it
- Must be able to lift 100 pounds and able to bend and twist several times a day
- Willing to work in a rotating on-call schedule
- Interpersonal - Maintains confidentiality, keeps emotions under control, approaches others tactfully, and works with honesty, integrity, and ethics
- High school diploma or equivalent
- EGSA Journeyman Certification or the ability to acquire it
- Must be computer proficient, specifically with Microsoft 360 and various OEM proprietary controller software packages
- Possesses strong work ethic and takes ownership of both company and client goals/objectives
- Adherence to company policies and procedures, meet company goals and objectives
- 2 plus years of technical troubleshooting experience required
- Ability to fluently read and interpret wiring diagrams and schematics
- High level of electrical and mechanical aptitude revolving around power generation systems
- Broad range of expertise in prime movers ranging in size from 990CC to 65L engines
- Extensive working knowledge of electrical systems ranging from 5 VDC to 480 VAC
- Ability to work flexible hours, days, travel, and stay overnight
- Progress through the Generac technician certification program, complete continuing education requirements and participate in other training as required
- Ability to work with a range of tools, from wrenches to multimeters
- Must maintain compliance with DOT random drug and alcohol screening requirements
- Must be able to work overtime and after hours, as needed
- Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard
- 3 plus years of power generation experience is required
- Up to 50% based on HMC projects and time of year
- Work hours as required to serve all internal and external stakeholders effectively
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- - must comply with dot random drug and alcohol screening requirements.
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Company
Overview
1962 Founded
Year of Establishment
The company was established in 1962, marking the beginning of its journey in the mechanical and electrical contracting industry.
6 Decades
Years of Experience
The company has over six decades of experience in delivering complex projects across various sectors.
- The company specializes in delivering complex projects across sectors including industrial, energy, and commercial.
- Known for handling high-stakes projects, HM Cragg excels in large-scale installations and system integration.
- Their expertise includes HVAC systems, electrical distribution, and sustainable energy solutions.
- The company is recognized for its commitment to project excellence, consistently exceeding client expectations.
- With a diverse portfolio, HM Cragg has worked on iconic structures and vital infrastructure projects.
- Their multidisciplinary approach allows them to offer tailored solutions from design to project completion.
- We are committed to excellence in everything we do.
- Integrity is the foundation of our success.
- We prioritize teamwork, collaboration, and mutual respect.
- We embrace continuous improvement and innovation.
- We focus on building lasting relationships with customers, suppliers, and employees.
2035 Target
Net Zero Goal
The company aims to achieve net zero carbon emissions by this year.
- Committed to reducing waste, energy consumption, and carbon footprint.
- Energy-efficient solutions are integrated into products and services.
- Collaborates with eco-friendly vendors and suppliers.
- An inclusive culture is fostered where every employee is valued.
- Strives for gender balance and equal opportunities for all employees.
- Tracks gender-related statistics to improve representation in leadership roles.
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