Sales Services Project Specialist at Steelcase in Winston-Salem, NC | Kablio

Role

Description

pre‑sell

pricing review

bid coordination

product quotes

field support

order management

Creating continuous learning opportunities to help you grow and upskill.
Managing pre-sell readiness by reviewing textiles, pricing, and special quotes, and maintaining active communication through calls, emails, and forecast reviews.
Fostering a culture of inclusion where employees feel seen, heard and valued — and living it out every day.
Coordinating bid proposal efforts by aligning internal resources to ensure timely and accurate submissions, driving increased Ancillary sales opportunities.
Supporting Sales and Dealers with daily product quotes, bid/proposal assistance, and “Flip the Spec” opportunities, ensuring smooth pre-sell engagement for key accounts and projects.
Providing concierge-level support to field sales, streamlining complex processes, and offering feedback to Marketing, Sales, and IT for continuous improvement.
Contributing to team leadership and development, including time/attendance tracking, training, performance reviews, and active participation in business improvement initiatives.
Overseeing order management for key accounts and Portfolio Dealers, ensuring pre-sell commitments are met and supporting order clarifications, acknowledgments, and workflow changes.

Requirements

multitasking

communication

furniture

associate's

5+ years

leadership

Ability to handle multiple projects, tasks and deadlines simultaneously
Excellent communication skills, both oral and written
Experience in the furniture industry
Associate's degree or higher
5+ years of experience in customer service and/or sales support
Prior leadership experience (doesn’t have to be formal)

Benefits

Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
Offering competitive wages and benefits, that support your life both in and out of work.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1912

Years in Business

Operating since 1912, the company has evolved from a metal filing cabinet manufacturer into a leader in office furniture design.

Focus on creating innovative workplace solutions that improve collaboration and productivity.
Transformed into a leader in office furniture design.
Specializes in crafting solutions for commercial and residential environments, offering everything from office furniture to complete workspace solutions.
Worked on projects with major organizations to redesign offices that foster creativity, flexibility, and well-being.
Known for cutting-edge research and development, driving innovation in the furniture and workspace design industry.
Approach combines design thinking with deep insights into how people interact in work environments.
Products characterized by ergonomic designs, sustainability, and attention to user-centric functionality.
Delivers tailored solutions to businesses across multiple sectors through a global network.
Constantly experimenting with new materials and technologies to stay ahead in the evolving workplace landscape.

Culture + Values

Act with integrity
Tell the truth
Keep commitments
Treat people with dignity + respect
Promote positive relationships
Protect the environment
Excel
Empowered, distributed decision‑making — trust employees closest to the issues to make values‑aligned decisions
Ethics in Action — annual integrity training and confidential reporting pathways without retaliation
Leadership development — quarterly impact coaching and invest in leaders to create strong, productive teams

Environment + Sustainability

90% carbon reduction

Emissions across value chain by 2050

Aims to reduce carbon emissions over 90% by 2050, measured from FY2020 base year.

50% reduction in owned operations

Scope 1+2 emissions by 2030

Targeting a 50% reduction in scope 1+2 emissions by 2030 through improved energy efficiency and renewable energy use.

75% recycled packaging content

Single-use packaging by 2030

Aims to achieve 75% recycled content in single-use packaging by 2030 as part of circular economy efforts.

40% recycled product packaging

Average across brand products

Maintains an average of 40% recycled content in all brand product packaging.

Net-zero transition plan validated by Science Based Targets initiative
Reduce emissions from products by 66% via recycled content, lower-carbon materials, and lighter components
18% emissions reduction from operations through improved energy efficiency and renewable energy use
16% emissions reduction from transportation via logistics redesign and reduced business travel
CarbonNeutral® product certification offered for work chairs and height-adjustable desks
High-performance seating now contains double the recycled content, representing 3% of net-zero goal progress
First in industry to publish net-zero transition plan
Plan to eliminate residual emissions through carbon removal solutions post-2050

Inclusion & Diversity

63.5% Board Positions

Women Representation

Significant proportion of board positions held by women, demonstrating gender diversity in leadership roles.

30% U.S. Hires

Racial/Ethnic Minorities

Proportion of new hires in the U.S. identifying as racial or ethnic minorities, reflecting inclusive hiring practices.

$110M+ Annually

Diverse Suppliers

Annual spending with diverse-certified suppliers, showcasing commitment to supplier diversity.

Perfect Score (100)

Equality Index

Achieved a perfect score on the Human Rights Campaign Corporate Equality Index for multiple consecutive years.

Comprehensive DEI strategy: redesigned hiring and talent systems for robust diversity outcomes
Employee Business Inclusion Groups: grew to 12 groups
Steelcase Foundation approach: value diversity + inclusion, integrity, humility, innovation, learning

Articles

Services

Continuing Education Units (CEU)

Workplace Advisor

Role

Description

pre‑sell

pricing review

bid coordination

product quotes

field support

order management

Creating continuous learning opportunities to help you grow and upskill.
Managing pre-sell readiness by reviewing textiles, pricing, and special quotes, and maintaining active communication through calls, emails, and forecast reviews.
Fostering a culture of inclusion where employees feel seen, heard and valued — and living it out every day.
Coordinating bid proposal efforts by aligning internal resources to ensure timely and accurate submissions, driving increased Ancillary sales opportunities.
Supporting Sales and Dealers with daily product quotes, bid/proposal assistance, and “Flip the Spec” opportunities, ensuring smooth pre-sell engagement for key accounts and projects.
Providing concierge-level support to field sales, streamlining complex processes, and offering feedback to Marketing, Sales, and IT for continuous improvement.
Contributing to team leadership and development, including time/attendance tracking, training, performance reviews, and active participation in business improvement initiatives.
Overseeing order management for key accounts and Portfolio Dealers, ensuring pre-sell commitments are met and supporting order clarifications, acknowledgments, and workflow changes.

Requirements

multitasking

communication

furniture

associate's

5+ years

leadership

Ability to handle multiple projects, tasks and deadlines simultaneously
Excellent communication skills, both oral and written
Experience in the furniture industry
Associate's degree or higher
5+ years of experience in customer service and/or sales support
Prior leadership experience (doesn’t have to be formal)

Benefits

Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
Offering competitive wages and benefits, that support your life both in and out of work.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1912

Years in Business

Operating since 1912, the company has evolved from a metal filing cabinet manufacturer into a leader in office furniture design.

Focus on creating innovative workplace solutions that improve collaboration and productivity.
Transformed into a leader in office furniture design.
Specializes in crafting solutions for commercial and residential environments, offering everything from office furniture to complete workspace solutions.
Worked on projects with major organizations to redesign offices that foster creativity, flexibility, and well-being.
Known for cutting-edge research and development, driving innovation in the furniture and workspace design industry.
Approach combines design thinking with deep insights into how people interact in work environments.
Products characterized by ergonomic designs, sustainability, and attention to user-centric functionality.
Delivers tailored solutions to businesses across multiple sectors through a global network.
Constantly experimenting with new materials and technologies to stay ahead in the evolving workplace landscape.

Culture + Values

Act with integrity
Tell the truth
Keep commitments
Treat people with dignity + respect
Promote positive relationships
Protect the environment
Excel
Empowered, distributed decision‑making — trust employees closest to the issues to make values‑aligned decisions
Ethics in Action — annual integrity training and confidential reporting pathways without retaliation
Leadership development — quarterly impact coaching and invest in leaders to create strong, productive teams

Environment + Sustainability

90% carbon reduction

Emissions across value chain by 2050

Aims to reduce carbon emissions over 90% by 2050, measured from FY2020 base year.

50% reduction in owned operations

Scope 1+2 emissions by 2030

Targeting a 50% reduction in scope 1+2 emissions by 2030 through improved energy efficiency and renewable energy use.

75% recycled packaging content

Single-use packaging by 2030

Aims to achieve 75% recycled content in single-use packaging by 2030 as part of circular economy efforts.

40% recycled product packaging

Average across brand products

Maintains an average of 40% recycled content in all brand product packaging.

Net-zero transition plan validated by Science Based Targets initiative
Reduce emissions from products by 66% via recycled content, lower-carbon materials, and lighter components
18% emissions reduction from operations through improved energy efficiency and renewable energy use
16% emissions reduction from transportation via logistics redesign and reduced business travel
CarbonNeutral® product certification offered for work chairs and height-adjustable desks
High-performance seating now contains double the recycled content, representing 3% of net-zero goal progress
First in industry to publish net-zero transition plan
Plan to eliminate residual emissions through carbon removal solutions post-2050

Inclusion & Diversity

63.5% Board Positions

Women Representation

Significant proportion of board positions held by women, demonstrating gender diversity in leadership roles.

30% U.S. Hires

Racial/Ethnic Minorities

Proportion of new hires in the U.S. identifying as racial or ethnic minorities, reflecting inclusive hiring practices.

$110M+ Annually

Diverse Suppliers

Annual spending with diverse-certified suppliers, showcasing commitment to supplier diversity.

Perfect Score (100)

Equality Index

Achieved a perfect score on the Human Rights Campaign Corporate Equality Index for multiple consecutive years.

Comprehensive DEI strategy: redesigned hiring and talent systems for robust diversity outcomes
Employee Business Inclusion Groups: grew to 12 groups
Steelcase Foundation approach: value diversity + inclusion, integrity, humility, innovation, learning

Articles

Services

Continuing Education Units (CEU)

Workplace Advisor