Fire Service Technician
Johnson Controls
Diagnose, service, and repair fire alarm and low‑voltage systems at customer sites.
2 days ago ago
$13 - $27
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Spartanburg, SC
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
troubleshooting
panel programming
circuit testing
fire alarm
inventory management
customer service
- This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.
- Maintain truck inventory to ensure timely response to customer needs.
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
- Retain any licenses that are required by National, State and Local codes.
- Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
- Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
- Obtain customer signature upon completed service call assignment.
- Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
- Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
- Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
- Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Position involves the programming of fire alarm, security, and access control system panels.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
- Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including Simplex.
What you bring
fire alarm
low voltage
cctv
nicet ii
driver's license
blueprint reading
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
- 1 plus years of experience with fire alarm and low voltage.
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
- Experience CCTV and IT and IP networks a plus.
- Possess a valid driver’s license and driving record that meets company requirements.
- A good working knowledge of computers is necessary.
- Ability to work flexible hours including weekends to meet customer requirements.
- Strong organizational skills, positive attitude, and an ability to learn quickly.
- NICET II preferred
- Must be able to interpret blueprints, diagrams and specifications.
- Ability to follow verbal and written instructions.
- Candidate must possess excellent written/verbal communication and outstanding customer service skills.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- Employee Assistance Program
- Global Advancement Opportunities
- Health Savings Account (HSA)
- Comprehensive Benefits
- 401(k) savings plan with company match
- Wellness Program
- Life Insurance
- Medical/Dental/Vision insurance
- Paid Training
- Overnight travel may be required.
- Competitive Starting Pay
- Referral Bonuses
- Short-Term and Long-Term Disability
- Company Vehicle (as applicable)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio