JLL provides professional services in real estate and investment management worldwide.
The Operations Manager role directs daily facility operations to ensure safe, efficient, and cost‑effective service delivery to clients and building occupants. This position supports field teams, monitors performance metrics, and collaborates with other Operations Managers to maintain consistency across regions while streamlining projects and processes.
The role requires close coordination with engineers, contractors, and owners to align infrastructure work with established processes, as well as proactive identification and mitigation of safety hazards. It also involves managing compliance‑related purchases, gathering data for business reporting, and overseeing the performance and development of technical staff.
Candidates must hold a high school diploma or equivalent and bring at least seven years of hands‑on building engineering experience, particularly with packaged HVAC, refrigeration, and maintenance. Strong organizational, supervisory, and customer‑service skills are essential, along with a valid driver’s license and Universal EPA certification.
Preferred qualifications include eight or more years of relevant experience, proficiency with Microsoft Office, and a background in HVAC system design and business communication. The ability to adapt in dynamic environments and a client‑focused mindset are also valued.
The position is based on‑site in Cincinnati, OH, Lexington, KY, or Louisville, KY. JLL offers a comprehensive benefits package that features a 401(k) match, medical, dental, and vision coverage, fully paid parental leave, generous paid time off, and early access to earned wages through Daily Pay.