Description

The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost‑effective practices, and provides supervision, training, and development for assigned associates. In addition, together with the Community Manager, the Supervisor oversees the physical property, general maintenance repairs, unit make‑readies, preventative maintenance, and construction or rehabilitation projects for the apartment community.

The Community Service Supervisor is required to assist in special projects or activities designated by the Company or in the absence of the Regional Service Manager. This job description is a guide of expected duties and may be modified at any time; employees may be asked to perform additional duties or take on additional responsibilities without notice.

• Provide prompt, courteous, professional service to residents.
• Establish emergency maintenance on‑call and daily work schedules for staff; report status to Community Manager each day.
• Follow up on work assignments to ensure efficiency and thorough completion.
• Instruct staff on work policies, safety procedures, equipment use, and maintain the on‑site safety binder.
• Conduct regular community inspections, notify management of problems, and recommend solutions.
• Identify and correct hazardous property conditions to prevent liability.
• Utilize a preventative maintenance program and maintain an adequate inventory of parts, tools, and equipment.
• Obtain competitive pricing, control purchases through purchase orders, oversee contract labor, and order materials as approved.
• Assist Community Manager in preparing the annual budget to maximize income, control expenditures, and meet financial goals.

Requirements

• High School diploma or GED required; some college or trade school education preferred.
• HVAC/Freon Recovery certification required.
• CPO (Certified Pool Operator) and EPA Universal certifications preferred.
• Valid driver’s license required.
• Minimum three years of related experience.
• Knowledge of multiple skilled trades including construction, minor carpentry, plumbing, mechanical, electrical, appliance repair, and basic welding.
• Complete in‑house training within the first 90 days of employment.
• Exhibit behavior consistent with the company’s Vision, Mission, and Core Values, fostering an enjoyable work environment.

Benefits

Our mission is to provide quality, safe, and affordable housing for low and moderate‑income families, provide an environment for team members to excel and be recognized and rewarded for their accomplishments, and deliver a fair return to principals and partners. Core values are Excellence, Integrity, Responsibility, Responsiveness, Respect, and Character.

Training + Development

Interview process

Visa Sponsorship

Security clearance