Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Handles washing, ironing, folding and distribution of hotel linens and laundry.
1 months ago ago
Entry-level
Full Time
Buffalo, NY
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
Description
linen sorting
stain treatment
wash/dry
ironing
equipment maintenance
guest satisfaction
Maintain clean work area.
Fold towels and linens.
Wash and dry all dirty linens, towels, rags, etc.
Keep laundry carts clean and free of debris.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Remove and sort dirty linens and towels from laundry carts.
Pre-treat all stained linen before washing.
Sort all hotel linen according to type, color, size, etc.
Clean dryer filter daily and maintain all equipment as trained.
Ensure overall guest satisfaction.
Operate iron as per standard and ensure that it is shut off at the end of day.
Sort clean laundry according to type and load carts.
Load and unload washes according to standards.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Sweep and mop laundry floors, storing all linens off the floor.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Requirements
appliance ops
standing
customer service
physical labor
Understand operation of washing machines and dryers.
Ability to stand during entire shift.
Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Benefits
Flexible and long hours sometimes required.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
Specializes in identifying and unlocking value across the hospitality and real estate sectors.
Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
Expertise includes hotel operations, development, asset management, and investment strategies.
Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
Known for innovative strategies and the ability to transform and enhance real estate properties.
Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
Culture + Values
Commitment to excellence in hospitality
Innovation through technology and operational efficiency
Creating memorable guest experiences
A culture of respect, integrity, and professionalism
Collaborative team environment
Environment + Sustainability
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
Commitment to reducing carbon footprint
Investment in energy-efficient technologies
Water conservation programs
Sustainable sourcing and waste reduction efforts
Inclusion & Diversity
Focus on creating an inclusive and diverse workforce
Gender balance initiatives, with a focus on leadership roles