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TriStar JCB - Parts Administrator
Jcb North America
Manage parts inquiries, orders, inventory, and customer service for heavy equipment
13d ago
Junior (1-3 years)
Full Time
Murfreesboro, TN
Field
Company Size
13,000 Employees
Service Specialisms
Construction Services
Engineering
Project Management
Design
Technical Services
Consulting
Sector Specialisms
Construction
Paving
Compaction
Industrial
Infrastructure
Energy
Residential
Commercial
Role
What you would be doing
customer inquiry
parts research
order placement
shipping
sales calls
inventory management
- Handles all customer inquiries in an efficient and responsive manner.
- Research and advise technicians of parts and orders.
- Research and places parts orders from JCB and various vendors
- Direct ships parts to customers where appropriate
- Initiates sales calls to existing customers to replenish inventory.
- Handles inbound parts inquiries for customers.
- Maintains parts inventory.
What you bring
high school
microsoft word
excel
powerpoint
customer service
problem solving
- High School diploma or equivalent experience
- Ability to take direction well and work with minimal supervision
- Proficiency with Microsoft Word, Excel and PowerPoint
- Excellent customer service skills
- Excellent problem-solving skills – ability to think outside the box
- Strong interpersonal and team working skills
- Ability to perform multiple tasks while maintaining a sense of urgency.
- Excellent oral and written communication with an emphasis on phone skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- no visa sponsorship; candidates requiring sponsorship not considered
Information not given or found
Company
Overview
Founded 1945
Year Established
JCB originated in the United Kingdom and has since grown into one of the world’s largest manufacturers of construction equipment.
Backhoe Loader Revolution
Year Invented
JCB introduced the first backhoe loader in 1953, transforming the construction industry's approach to excavation and digging tasks.
- A leading manufacturer of heavy equipment, specializing in construction, agriculture, and industrial machinery.
- The company’s portfolio includes backhoe loaders, excavators, skid steers, and telehandlers, all designed for various industries.
- Serves a broad range of sectors, from heavy civil construction to agricultural machinery solutions.
- Known for innovation, durability, versatility, and performance, with a strong focus on enhancing productivity on job sites.
- Noteworthy projects include large-scale infrastructure developments, agricultural operations, and specialized industrial equipment supply.
- Continues to lead in developing new technologies, with a commitment to providing high-quality solutions across sectors.
- We are a company built on engineering excellence, focusing on innovation, customer service, and delivering exceptional products.
- Safety is paramount in everything we do.
- We strive for excellence and continual improvement.
- We are passionate about the environment and committed to sustainability.
- We value the diversity of thought, fostering creativity and collaboration in all areas of our work.
2039
Net-Zero Target Year
The company is aiming to achieve net-zero emissions by this year.
- Their machines have improved fuel efficiency, lowering emissions and enhancing performance.
- They are making advancements in hybrid and fully electric product development.
- Efforts are made to reduce waste and promote recycling within operations.
- Suppliers are held to strict environmental standards as part of their sustainability initiatives.
- Actively seeking to create a more inclusive workforce through ongoing recruitment efforts.
- Implemented training programs to increase awareness around inclusion and diversity.
- Committed to providing equal opportunities for all employees regardless of gender, race, or background.
- Specific gender-related statistics or outcomes are not currently available.
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