Global leader in electrification, automation and digitization for industries, infrastructure and buildings.
A typical day includes pre‑site startup, repair, preventive maintenance, and field modifications; problem‑solving with customers, electricians, sales partners, technical support, and district service teams; completing field service reports, expense reports, and startup data sheets; collaborating with managers or regional service directors on escalated issues; and continuous learning on products in the field and classroom.
Occasionally the position requires regional or nationwide travel, assisting senior technicians, supporting project management on larger system start‑ups, working with larger FSR teams, and acting on behalf of the district service manager to resolve operational issues.
Candidates should have an Associate’s degree, trade/vocational certification, military training, or equivalent electrical‑related experience, the ability to read blueprints and schematics, and a solid understanding of AC/DC power principles and components.
At least two years of field service repair and customer service experience with UPS systems, power distribution, switchgear, ATS, PDUs, or related equipment is required, along with two years in field services or equivalent industry experience.
Safety is critical; candidates must follow lock‑out/tag‑out procedures, NFPA‑70E or OSHA standards (preferred), identify hazards, and possess safe driving and vehicle operation skills.
Additional skills include using test and diagnostic equipment, interpreting schematics and manuals, writing service reports and correspondence, performing physical tasks such as lifting up to 40 lb, working in extreme environments, and maintaining English proficiency and basic computer skills (Microsoft Office, Teams, Outlook, etc.).
The role is site‑based with a 40‑hour guarantee plus overtime, with most work performed at customer sites. It is within the U.S. Services business, servicing power distribution and critical power infrastructure.
New hires receive eight weeks of in‑person training at Schneider’s state‑of‑the‑art facility in Dallas, followed by online training and mentorship; the company offers flexible work arrangements, paid family leave, 401(k) with match, well‑being programs, holidays, PTO, military leave, and more.