Beauty Advisor | Retail | Watsons | Dubai at Al-Futtaim in Dubai, Dubai, United Arab Emirates | Kablio

Role

Description

planogram display

price tagging

product replenishment

sales upselling

customer service

promotion setup

Attend to all customer queries and needs, ensuring a positive customer experience.
Accomplish MFP and PDP on time and participate in implementing agreed EES action plans.
Assist in locating, selecting, and purchasing desired products based on customer preferences for brand, variant, and color.
Recommend appropriate products and provide information highlighting features, advantages, and benefits to customers.
Display all products timely, following set planograms and guidelines for specified durations.
Ensure compliance with all set customer service standards such as smiling, greeting, and offering baskets to customers.
Utilize sales techniques such as suggestive selling, upselling, and cross-selling to increase Average Transaction Value (ATV).
Maintain cleanliness and orderliness of the assigned area.
Monitor the availability of GOBE products and update reports on product shelf life.
Ensure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages.
Monitor weekly price changes and update shelf/price tags accordingly.
Prepare and set up store promotions using marketing collaterals to effectively communicate store promotions.
Replenish products on display as needed with complete shelf and price tags.
Strictly comply with company policies and procedures, especially regarding attendance, punctuality, code of conduct, and grooming standards.
Resolve customer complaints guided by set customer service standards and within the scope of control.

Requirements

retail experience

beauty/fashion

customer service

stock systems

visual merchandising

problem solving

2 to 4 years of experience in retail with a focus on beauty or fashion sector.
Excellent relationship-building skills and the ability to deal with ambiguity.
Empathy and customer service focused, with a results-oriented attitude.
Computer literacy and operational skills specific to stock and merchandising systems.
Proficiency in retail operations including stock, visual merchandising, and cash systems.
Strong customer service orientation with problem-solving and leadership skills.
Good knowledge of the fashion and beauty industry and current trends.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

AED 11.4 bn

Annual Revenue

The company generates billions of dirhams annually, highlighting its significant regional economic impact.

30 Brands

Automotive Portfolio

Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.

300+ Stores

Retail Network

Highlighting the extensive retail operations that bring global brands to local markets.

Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Culture + Values

Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.

Environment + Sustainability

2050

Net Zero Emissions Target

Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.

Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.

Inclusion & Diversity

Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.

Articles

Careers at Al-Futtaim

Al-Futtaim Automotive

Al-Futtaim Real Estate

Role

Description

planogram display

price tagging

product replenishment

sales upselling

customer service

promotion setup

Attend to all customer queries and needs, ensuring a positive customer experience.
Accomplish MFP and PDP on time and participate in implementing agreed EES action plans.
Assist in locating, selecting, and purchasing desired products based on customer preferences for brand, variant, and color.
Recommend appropriate products and provide information highlighting features, advantages, and benefits to customers.
Display all products timely, following set planograms and guidelines for specified durations.
Ensure compliance with all set customer service standards such as smiling, greeting, and offering baskets to customers.
Utilize sales techniques such as suggestive selling, upselling, and cross-selling to increase Average Transaction Value (ATV).
Maintain cleanliness and orderliness of the assigned area.
Monitor the availability of GOBE products and update reports on product shelf life.
Ensure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages.
Monitor weekly price changes and update shelf/price tags accordingly.
Prepare and set up store promotions using marketing collaterals to effectively communicate store promotions.
Replenish products on display as needed with complete shelf and price tags.
Strictly comply with company policies and procedures, especially regarding attendance, punctuality, code of conduct, and grooming standards.
Resolve customer complaints guided by set customer service standards and within the scope of control.

Requirements

retail experience

beauty/fashion

customer service

stock systems

visual merchandising

problem solving

2 to 4 years of experience in retail with a focus on beauty or fashion sector.
Excellent relationship-building skills and the ability to deal with ambiguity.
Empathy and customer service focused, with a results-oriented attitude.
Computer literacy and operational skills specific to stock and merchandising systems.
Proficiency in retail operations including stock, visual merchandising, and cash systems.
Strong customer service orientation with problem-solving and leadership skills.
Good knowledge of the fashion and beauty industry and current trends.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

AED 11.4 bn

Annual Revenue

The company generates billions of dirhams annually, highlighting its significant regional economic impact.

30 Brands

Automotive Portfolio

Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.

300+ Stores

Retail Network

Highlighting the extensive retail operations that bring global brands to local markets.

Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Culture + Values

Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.

Environment + Sustainability

2050

Net Zero Emissions Target

Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.

Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.

Inclusion & Diversity

Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.

Articles

Careers at Al-Futtaim

Al-Futtaim Automotive

Al-Futtaim Real Estate