Responsible for cross connect installations, cabling infrastructure management, advanced remote hands support, and customer cage and cabinet build outs.
Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.
Be responsible for wide ranging, multi-disciplinary day-to-day data center operations including facilities and telecommunication infrastructure, performed both remotely through monitoring systems and on-site when deployed to customer facilities
Monitor wet sprinkler and pre-action sprinkler systems as well as their associated detection devices.
Work on electrical/critical power distribution from the utility/generator main switchgear through the uninterruptible power supply (“UPS”) systems out to the customer load including branch power circuit installations and metering configuration.
Perform customer infrastructure buildouts (cage builds, overhead installations, rack and stack), cable termination and testing, and maintenance work. Monitor remotely and respond (remotely or on-site as appropriate) to mechanical, electrical, fire protection, telecommunication, and security systems including transformers, programable logic controllers, generators, switchgear, UPS systems, surface transfer systems, advanced thermal solutions, power distribution units, chilled water systems, CRAC/CRAH, wet sprinkler systems and pre-action sprinklers, network equipment, transmission media, cabling infrastructure, security hardware, and closed circuit television.
Work with senior technicians to track and complete an aggressive preventive and predicative maintenance schedule.
Monitor remotely and perform on-site work (when deployed) on chilled water systems and components, heating, ventilation and air conditioning (“CRAC/CRHA”) systems such as roof top units, computer room air conditioning/computer room air handler units, coolant distribution units, humidification systems, and central plant operations.
Ensure the data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. The ideal candidate will have the technical ability and innovative thinking cross-functionally, including integrated systems and IT.
Assist with the data center’s operational integrity, security, and regulatory compliance through use of strong telecommunications, mechanical, electrical, life safety systems, and data center operating procedures knowledge.
Responsible for processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Ensure data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met.
Requirements
4-6 yrs
engineering degree
bms
dcim
nec/nfpa
test equipment
Between 4–6 years of telecommunications mission critical facility, lab, power plant, hospital, or data center experience required.
Proficient and experienced with data trending/tracking and analysis with an ability to rapidly learn and use PC-based, integrated critical monitoring systems.
Four-year degree in Engineering, Telecommunications, or a physical science, or equivalent relevant experience, preferred.
Exceptional understanding of the electrical and mechanical systems used in data center environments.
Ability to operate in and promote a rigorous process-driven team environment.
Proficient knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as fire life safety building codes.
Able to follow all escalation procedures regarding critical or emergency situations.
Ability to work independently at unmanned facilities when deployed on-site, following established safety and escalation protocols.
Willingness and ability to deploy to sites on short notice based on business needs, with deployment frequency varying by customer contract requirements.
Ability to learn quickly and address issues as they arise in a mission critical 24x7 environment.
Ability to work an assigned shift which will be subject to change based on business needs.
Ability to effectively monitor and troubleshoot data center systems remotely using building management systems (BMS), DCIM platforms, and integrated critical monitoring systems.
Proficient in the use of test equipment such as a multimeter, fiber tester/optical time-domain reflectometry, ampere meter, and/or cable tester.
High school diploma required.
Benefits
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Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1995
Year Founded
The company was spun off from American Radio Systems.
148,000 Sites
Global Presence
Operates across 24 countries, providing extensive coverage.
$4B Income
Annual Revenue
Reported over $4 billion in operating income and $2.26 billion in net income.
2005–2021
Acquisition Years
Series of strategic acquisitions to expand operations.
As a REIT, it leases space on towers and rooftops to carriers, broadcasters, government agencies and broadband providers.
It pioneered a neutral-host colocation model, enabling multiple tenants per tower to reduce costs and accelerate 5G rollouts.
Typical projects range from rural tower builds to urban DAS installations and turnkey data-center deployments.
Known for blending traditional tower leasing with cutting-edge edge computing and interconnectivity solutions.
Culture + Values
Understand our customers’ needs and satisfy them
Hire good people and empower them
Focus on solutions, not problems
Do what we say we’re going to do
Have fun
Play to win
Environment + Sustainability
40% GHG reduction
GHG Emissions Reduction Goals
Committed to reducing Scope 1 & 2 emissions by 40% and Scope 3 emissions by 40% by 2035 compared to 2019 levels, as approved by the Science Based Targets initiative (SBTi).
120 MW solar
On-Site Solar Energy
Operates on-site solar installations across over 18,000 locations, generating 120 MW of capacity and 100 GWh annually.
150K trees
Tree PlantingInitiative
Supported the global planting of over 150,000 trees to promote environmental sustainability.
300M investment
Energy Efficiency Investment
Invested over $300 million in energy efficiency, renewables, and storage projects across Africa since 2018.
Protected nearly 5,000 bird nests in 2023.
Reduced Scope 1 & 2 emissions via Power-as-a-Service, including a 21% reduction in direct GHG per tower in Africa since 2019 and a reduction of ~43.5 million liters of diesel usage annually.
99% of tower steel waste (~10,700 tonnes) was recycled or reused.
Targeting >20% increase in on-site renewable energy generation in 2024 compared to 2023 baseline (excluding India).
Deployed over 87,000 lithium-ion batteries across 21,830 sites, providing ~850 MWh of storage capacity.
Inclusion & Diversity
50%+ women
Board Representation
Over half of the Board members are women and/or from underrepresented groups, reflecting strong leadership diversity.
40k+ resources
Learning Opportunities
Launched ATC YOU global learning university in 2023 with tens of thousands of learning resources and thousands of online courses in multiple languages.
$10M+ contributed
Education & STEM Impact
American Tower Foundation has donated over ten million dollars since 2017 to education and STEM initiatives, supporting future talent development.
450k+ certificates
Digital Skills Training
Digital Communities program has awarded over 450,000 training certificates to individuals in 15 countries through 580+ centers.
Focus on attracting, developing, engaging, and retaining strong talent across a global employee base.
Formed a Social Justice Committee in 2021 to support organizations fighting inequality.