Residential Technician (Seattle) *SIGN ON BONUS*

Description

• Customer-focused and Customer Service Orientation – Works with clients and customers to assess their needs, provides information or assistance, resolves their problems or satisfies their expectations; knows about available products and services; is committed to providing quality products and services; honors all of the franchise’s commitments to customers by providing helpful, courteous, accessible, responsive, and knowledgeable customer service.
• Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
• Promote Precision Door Service products and services.
• Verify work order accuracy before leaving the job site.
• Attend required safety meetings and training sessions.
• Assist with unloading trucks when needed.
• Provide accurate estimates for repairs and replacements.
• Collect payment upon job completion.
• Ensure all work meets customer satisfaction and resolve issues promptly.
• Maintain accurate timecards through payroll software.
• Maintain product knowledge and review new products as needed.
• Keep service truck fueled, stocked, and ready daily.
• Diagnose and repair garage doors and openers.

Requirements

• Strong problem-solving and reasoning skills.
• Sales Skills - Excels in prospecting and lead generation, identifying opportunities and leveraging outreach strategies to engage potential customers; a consultative selling approach to align solutions with customer needs, while negotiation and closing skills help secure deals and foster long-term partnerships.
• Job Mastery and Continuous Learning – Takes steps to develop and maintain knowledge, skills, and expertise necessary to achieve positive results; participates fully in relevant training programs and actively pursues other opportunities to develop knowledge and skills.
• Strong communication and organizational skills.
• Knowledge of garage door installation, repair methods, and tools.
• Understanding of sales techniques, marketing strategies, and product promotion.
• Learn and apply skills in track alignment, operator adjustments, photo eye settings, and other repairs.
• Proven ability to close sales deals.
• Effective Communications – Practices meaningful two-way communication by speaking clearly, paying close attention and seeking to understand others, listening attentively and clarifying information attending to nonverbal cues, and responding appropriately; influences and ensures support for proposed ideas.
• High school diploma or GED; garage door experience preferred.
• Excellent customer service skills and ability to assess needs.
• Proven sales experience, ideally in the garage door industry.
• Ability to take accurate measurements and estimate materials.
• Interpersonal Skills – Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Mechanical aptitude for diagnosing and resolving issues.
• Valid driver’s license and ability to sit for extended periods (driving/travel).
• Ability to identify brands and components of doors and openers.

Benefits

• Our company's pay period is Sunday through Saturday, with WEEKLY payroll! That means payday is EVERY Friday! ****
• Flexible schedule, including weekends and evenings.
• This is a commission-based role with an average earning potential of $80,000–$140,000 per year. Actual earnings are based on individual performance and a variable commission rate of 15%-17% on net sales. Paid training is provided during the first 12 weeks to ensure your success at a pay range of $20.00 to $25.00. Training pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors. At Precision, we invest in our team with comprehensive benefits, including medical, vision, and dental coverage, plus a 401(k) for eligible positions.

Training + Development

Interview process

Visa Sponsorship

Security clearance