Benefits Specialist

Overview

Administer employee benefits, handle inquiries, ensure compliance, and support wellness initiatives.

Key Responsibilities

• benefit audits
• compliance filings
• 401(k) admin
• help desk
• invoice processing
• wellness initiatives

Tasks

-Provide exceptional customer service to internal and external partners -Ensuring the accuracy of benefit data through audits, handling qualifying life events, and maintaining compliance with Workday processes -Ensure compliance with regulatory, benefit plan, and Company policy requirements -Coordinate and promote wellness initiatives and events; track employee engagement, manage annual wellness budget, and collaborate with vendors. -Preserves confidentiality of employee medical documentation and files -Ensure compliance with ERISA, IRS, DOL, and internal policies; support preparation of annual filings such as Form 5500 -Partner with Benefits team in the day-to-day administration of a company benefit plans, including, but not limited to, health insurance, retirement plans, and other voluntary benefits -Administer the 401(k) plan, including enrollments, contributions, distributions, audits, and nondiscrimination testing; coordinate with payroll to ensure accurate loan repayments and contribution tracking -Act as primary point for employee benefit inquiries, providing guidance, support, and issue resolution by partnering with internal stakeholders and carriers -Resolve and redirect Help Desk tickets in accordance with established service level agreements (SLAs) -Plan and execute employee Anniversary recognition activities and benefit-related communications -Support invoice processing, check requests, and wellness vendor reimbursements (e.g., Cigna); manage incoming office mail and the benefits inbox -Provide occasional support for immigration sponsorship processes, including documentation preparation and coordination of related employee inquiries -Guide employees through benefit events including open enrollment, qualifying life events, and new hire onboarding -Provide timely and accurate information to employees regarding claim inquiries, policy clarifications, COBRA, and dispute resolutions

Requirements

• bachelor's
• workday
• bilingual
• 3+ yrs
• advanced excel
• benefits regs

What You Bring

-Bachelor's degree in Human Resources, Business Administration, or a related field -Detail-oriented with strong organizational and time management abilities -Strong understanding of benefits regulations (ERISA, HIPAA, ACA, COBRA, FMLA) -Experience with Workday or similar HRIS systems is a plus -Bi-lingual (English & Spanish) highly desirable -3+ years of experience in benefits, wellness, and end user support -Strong knowledge of employee benefit plans, regulations, and industry best practices -Excellent interpersonal skills and customer service mindset with the ability to handle confidential matters professionally -Advanced Excel skills required (pivot tables, VLOOKUP, charts, etc.); data visualization experience is a plus

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About Moss

-It combines deep engineering expertise with hands‑on installation—overseeing projects from design through deployment. -Their managed services cover AV systems, network infrastructure, cabling, security and unified communications in enterprise, education, and healthcare sectors. -Typical projects include campus‑wide network builds, integrated AV classrooms, secure communications rollouts, and full‑scale security deployments. -The firm is privately held and maintains tight client partnerships, reflecting their community roots and familial culture. -Standout fact: they offer on‑site training alongside certified support, ensuring clients are fully operational post‑installation.

Sector Specialisms