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Weisiger Group

Parts Counter Rep (GBO)

Company logo
Weisiger Group
Premier Southeast equipment & service provider for construction, power systems & material handling.
Responsible for front-line customer service in a variety of parts and service areas, assisting the service departments in identifying, acquiring, and invoicing all parts to work orders.
17d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Greensboro, NC
Onsite
Company Size
2,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Power Generation
Material Handling
Truck Engines
Electrical Contractors
Facilities
Venues
General Contractors
Role
What you would be doing
parts lookup
parts procurement
hydraulic assembly
customer support
customer service
customer ownership
  • Look up parts via supplied computer programs.
  • Assist the Service Department in identifying, acquiring, and invoicing all parts to work orders.
  • Maintain all action pending reports and outstanding backorders.
  • Assemble hydraulic hoses
  • Help resolve any customer issues or concerns.
  • Promote safety through own work habits.
  • Greet all customers in the showroom and answer phones in a timely fashion.
  • Support the parts procurement, stocking and delivery needs of the Service Departments
  • Perform general housekeeping duties as assigned.
  • Working onsite with a customer to expediate Caterpillar and other OEM orders as needed
  • Handle cash payments and returns per cash policies.
  • Take ownership of situations, do not pass customer to other employees
What you bring
high school
warehouse experience
phone etiquette
professional dress
parts identification
3-5 years experience
  • High school degree or equivalent
  • Be able and willing to perform any warehouse duties as required.
  • Answer telephone with politeness
  • Neatness in dress is mandatory
  • Ability to assist service shop with replacement parts that are comparable to OEM supplied components
  • As noticed, this individual needs to report to supervisor any conditions that do not meet OSHA standards.
  • Must be familiar with identifying and sourcing parts on a daily basis
  • 3-5 years of experience in a parts environment
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • a background check may be performed prior to employment
Company
Overview
Founded in 1926
Year Established
The company was established in 1926, marking the start of its legacy as a family business.
Multiple Awards
Awards Earned
Recognized for excellence multiple times, including US Best Managed Company Gold Standard awards.
  • A fourth‑generation family business that has evolved from a local tractor dealer to a multi‑brand equipment powerhouse.
  • Headquartered in Charlotte, NC, it operates Carolina Cat, LiftOne, SITECH Horizon, Prime Source, Hydraulics Express, Power Products & Solutions, and BlueSkye Automation.
  • Provides equipment and support for construction, electric power, and warehouse industries across five Southeastern states.
  • Typical projects include supplying and servicing Caterpillar machinery, generators, forklifts, warehouse systems, and automation solutions.
  • Specialises in construction equipment, power systems, and material handling with deep technical training programs and dealership partnerships.
  • Maintains a tight-knit ‘family’ culture while balancing high performance across diverse sectors.
Culture + Values
  • We create value for our clients by helping them navigate complex environments with innovation and strategy.
  • We collaborate with our clients and partners to deliver exceptional results.
  • We are a results-driven company, committed to quality and excellence in every project we undertake.
  • We prioritize integrity, transparency, and open communication in all of our interactions.
Environment + Sustainability
2030
Net-zero Emissions Target
Commitment to achieve net-zero emissions by the specified year.
  • They continuously assess their carbon footprint and work to reduce emissions through sustainable practices.
  • They aim to drive innovation in sustainable solutions across all of their projects.
  • They integrate sustainable design and technology to optimize energy efficiency and reduce environmental impact.
Inclusion & Diversity
  • We are committed to creating an inclusive and diverse work environment.
  • Our recruitment process prioritizes diverse perspectives and experiences.
  • We strive to ensure equal opportunities for all employees, regardless of background or gender.
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