Billing Specialist - LWI

Company logo
Mclarens
Global insurance services firm specializing in complex claims, loss adjusting & risk management.
Manage adjuster timesheets, invoice processing, reduce WIP, and handle billing for LWI.
15 days ago ago
Junior (1-3 years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
2,000 Employees
Service Specialisms
Aviation Risk Management
Claims Management
Cyber & Technology
Dispute Resolution
Environmental Services
Forensic Accounting
Investigation
Third Party Administration
Sector Specialisms
Marine
Cargo
Hull
Ports
Inland Marine
Commercial Fleet
Transportation
Aviation
Role
What you would be doing
wip management
billing management
timesheet processing
invoice upload
fee processing
report generation
  • Seek assistance from adjustors to resolve any outstanding issues.
  • Managing WIP and billing activities for a portfolio of LWI adjusters
  • Work with adjusters to ensure correct fee reserves are processed to ECF
  • Reducing aged WIP within your area.
  • Keeping systems/master data updated with comments as invoices issued to clients.
  • Completing reports for various areas of the business.
  • Accurate recording keeping.
  • Assisting overseas LWI offices with complicated billing.
  • Ensure adjusters submit timesheets in a timely manner and processing to our system
  • Adhering to strict market/client requirements for billing
  • Work towards monthly group and individual revenue targets.
  • Working closely with Adjusters, Insurers and Brokers
  • Reducing the WIP provision/aged WIP
  • Uploading invoices onto various portals including Legal X.
  • Process LWI fees into Class, ECF and Gemini.
  • Working with credit control team and insurers, resolving invoice queries
What you bring
excel
pivot tables
ecf
billing
multi-currency
query resolution
  • IT literate with advanced Word and Excel skills, able to produce Pivot Tables and V-Lookups.
  • Experience with the ECF/Class System
  • Excellent query resolution and the ability to use all systems available to resolve the queries.
  • Enjoys challenges and resolves queries with a positive attitude and persona.
  • Excellent work ethic with a proactive attitude.
  • Ability to work in multiple currencies billing companies in various countries.
  • Significant demonstrable experience in billing, working in a fast-paced, high-volume environment.
  • Experience with complicated billings/collections in a professional services environment
  • Ability to follow set processes but also be able to “think outside the box” to resolve a query or chase a client.
  • Able to communicate in a clear, professional, concise, and structured manner internally and with clients.
  • Experience in raising billing issues with senior staff.
  • Client-focused, good at establishing and building relationships.
  • Ability to self-motivate and self-manage their workload.
  • Enjoy working in a team and independently.
  • Experience in organising work to ensure objectives are met.
  • Having worked on various accounting or bespoke systems. And internal data management systems.
Benefits
  • Reducing WIP Days Outstanding
  • Legal or Insurance billing
Training + Development
Information not given or found
Company
Overview
1932 Founded
Year Established
The company was established in 1932 as an independent loss adjusting firm.
40+ Countries
Global Reach
The company expanded its operations to over 40 countries through strategic office openings.
  • An independent loss adjusting firm that has evolved into a global insurance services provider.
  • Focuses on complex claims, including high-stakes commercial, niche, and catastrophe cases.
  • Specializes in marine claims investigations, large-scale construction loss assessments, aviation incidents, and crisis management.
  • Operates with a vertical structure of specialist teams, offering tailored adjusting services.
Culture + Values
  • We aim for nothing less than the highest standards in everything we do.
  • We work best when we work together with clients, colleagues, and business partners alike.
  • We are trusted to keep our promises, act with integrity, and treat people the right way.
  • We know our market better than anyone, but still, we never stop developing.
  • We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
  • We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.
Environment + Sustainability
12.7% Emission Reduction
GHG Targets
Achieved a reduction in greenhouse gas emissions for operational activities.
5% Carbon Target
Annual Reduction Goal
Set a goal to reduce carbon emissions each year through various initiatives.
  • Earned certification by demonstrating continuous measurement, reporting and verified reduction of Scope‑1, 2 and core Scope‑3 emissions.
  • Adopts a carbon‑reduction strategy including efficiency improvements (offices & travel), renewable energy adoption and sustainable procurement.
  • Engages employees via ESG steering committee and global policies covering water and energy use, waste reduction, renewable energy and electric‑vehicle schemes.
Inclusion & Diversity
20,000 Hours
Global Volunteering Contribution
Generated through an annual paid Day of Service, this figure represents the company's commitment to community engagement and social impact.
  • Published first ESG Impact Report including data on gender pay and diversity.
  • Global ESG framework includes governance and policies on diversity, equity & inclusion.
  • Planet Mark ESG report showcases metrics on people, community and governance including diversity.
  • Reports gender-related data via supplier code of conduct and gender-pay reporting (specific figures not publicly disclosed).
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio