Program Manager

Description

• Perform all tasks on-site.
• Acts as a senior customer advocate, balancing strategic account needs with internal operational priorities.
• Operate in both office and manufacturing environments.
• Conducts post-project reviews and drives implementation of process improvements.
• Use of personal protective equipment (PPE) as required.
• Facilitates proactive communication and alignment across departments including engineering, supply chain, and customer service.
• Mentors junior project managers and supports knowledge sharing across the team.
• Participates in strategic planning meetings and contributes to continuous improvement initiatives.
• Identifies and resolves complex risks including engineering delays, material shortages, and production bottlenecks.
• Delivers standardized and customized reports on project status, risks, and corrective actions to internal and external stakeholders.
• Regular interaction with engineering, supply chain, production, and customer service teams.
• Develops and maintains forecasting models to anticipate production capacity and resource needs.
• Leads oversight of all active and upcoming orders for assigned accounts, ensuring full visibility and timely execution.

Requirements

• Proven success managing high-complexity projects and cross-functional teams.
• Frequent use of computer systems for project tracking, reporting, and communication.
• Use of fine motor skills for documentation and reporting tasks.
• Ability to identify systemic risks and implement scalable solutions.
• Exposure to loud noise levels and moving mechanical parts during plant visits.
• Compliance with all applicable safety policies to maintain a safe working environment.
• Ability to manage competing priorities and lead strategic initiatives.
• or any combination of education and experience, which would provide an equivalent background. Advanced certification in project management preferred.
• Expert-level analytical and problem-solving skills.
• Strong leadership and strategic communication abilities.
• Skilled in mentoring and developing project management talent.
• Deep understanding of production planning, customer success, and continuous improvement methodologies.
• This role is classified as a Safety Sensitive Position, requiring heightened awareness and adherence to all safety protocols to prevent accidents and ensure a secure work environment.
• Requires a Bachelor’s degree in Business, Engineering, or a related discipline; 7+ years of experience in project or account management within a manufacturing or industrial environment.
• Occasional walking and standing during plant visits or team meetings.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance