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Service Coordinator
Bilfinger Uk
Coordinate and manage service calls and maintenance requests, providing excellent customer service and using company tools and SAP for planning and reporting.
14d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Haydock, England, United Kingdom
Office Full-Time
Company Size
4,500 Employees
Service Specialisms
Consulting
Engineering
Manufacturing
Assembly
Operations
Maintenance
Decommissioning
Inspection
Sector Specialisms
Energy
Utilities
Pharmaceuticals
Petrochemicals
Infrastructure
Role
What you would be doing
client delivery
training management
sap processing
reporting systems
report provision
tool certification
- Managing customer calls and email requests to plan and manage call outs and maintenance requests
- Proactively maintain engineers training records
- SAP user – including creating purchase orders and inputting time sheets, completing goods receipting, report provision
- Support management with BUK standard reporting systems such as ACTIVE
- Use of standard tools for review and provision of engineers reports to clients
- Maintain calibration and tool certification
What you bring
national 5
communication
it skills
ganttic
autotask
customer service
- Individuals must be able to demonstrate a willingness and passion to develop skills within industry, be hardworking, confident and organised
- Experience in a similar service role preferred
- Proven experience previously within a similar role for a service type delivery business
- National 5 (N5) or equivalent (Grade C or better) in English Language and Mathematics is essential
- Individuals need to have good communication skills, both written and verbal, IT skills, number skills, analytical skills, demonstrate attention to detail, logical attitude and be a team player
- Use of departments standard tools including Ganttic and Autotask for planning resources
- A key member of the service delivery team with excellent customer service skills
- Quoting using standard tools
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- the company may conduct background checks as part of the hiring process.
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Company
Overview
Founded in 2018
Year of Formation
Merged two established firms to combine onshore and offshore engineering expertise.
£400m+ Revenue
Annual Turnover
Annually handles multimillion-pound contracts for steel, piping, and EC&I installations at major chemical plants.
14 UK Hubs
Network Size
Maintains a network of 14 hubs across the UK to provide full-life-cycle asset services.
- Delivers full-life-cycle asset services from concept to decommissioning.
- Specializes in specialized trades like insulation, scaffolding, inspection, E&IC, and digital systems.
- Offers integrated smart engineering solutions backed by global industrial automation expertise.
- Shifts legacy oil-and-gas skills into renewable energy, including wind, hydrogen, and carbon capture through strategic mergers.
- We take responsibility for our actions and are committed to doing what‘s right. We take care of each other and never compromise on safety, act with integrity as well as in compliance with rules. We contribute positively to our communities and the environment.
- We achieve excellence by setting bold goals and pushing ourselves to meet them. With hard work, persistence and forward thinking, we continuously improve and innovate.
- We are passionate about our work and committed to delivering high‑quality results. Our strong work ethic drives us to exceed customer expectations in every task we’re entrusted with.
- We are determined to continuously keep learning – about our customers, their industries, about new technologies and digital opportunities. Our found expertise allows us to provide the best solutions and stay ahead in our field.
- We believe in the power of teamwork. By working closely together across all regions and markets, both with our colleagues and customers, we leverage our collective talents and skills to achieve the best results.
2050 Target
Net-Zero Commitment
Aims to achieve net-zero emissions by 2050 as part of its UK and global strategy.
1 Million Homes
Energy Storage Capacity
Liquid air storage project capable of storing renewable energy for 1 million homes for one hour.
- Structured 'net zero roadmap' comprising development, design and implementation phases to improve energy and carbon efficiency in industrial plants.
- Engaged in UK-based renewable energy and decarbonisation projects – including floating wind farms (Aspen, Beech, Cedar), liquid air energy storage, CO₂ reverse-coal pilot, hydrogen-ready gas network upgrades.
- Hydrogen-ready pipeline upgrades supporting UK gas network’s transition by 2050.
- Equal opportunities in hiring and development regardless of ethnicity, gender, sexual orientation, religion, ideology, disability or age :contentReference[oaicite:5]{index=5}.
- Diversity recognised as a key factor for corporate success :contentReference[oaicite:6]{index=6}.
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