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Leasing Consultant
Maryland Management Company
Leasing consultant sells and services apartments, handling tours, leads, and resident support.
6d ago
$19 - $20
Entry-level, Junior (1-3 years)
Full Time
Hudsonville, MI
Onsite
Company Size
350 Employees
Service Specialisms
No specialisms available
Sector Specialisms
Residential
Commercial
Industrial
Mixed-Use
Community Association
Condominium
Property Management
Real Estate Investment
Role
What you would be doing
rent collection
maintenance requests
lease administration
lead conversion
resident relations
compliance
- Develop and maintain professional relationships with prospective and current residents
- Handle resident calls and in-person concerns
- Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community
- Conduct tours of the grounds of the community and show apartments to prospective residents
- Greet all individuals that enter the leasing office in a friendly and professional manner
- Represent the company in a professional manner at all times
- Sell the community over the phone/internet to convert leads to on-site tours
- Accept rental payments
- General clerical assistance including answering phones, taking messages, filing, etc.
- Respect boundaries of tenant confidentiality, ensure safety, and uphold both local and Federal Fair Housing Laws
- Apply product knowledge to prospective residents’ needs by effectively communicating features and benefits
- Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
- Facilitate the move-in and move-out process
- Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
What you bring
english
high school
computer
transportation
communication
teamwork
- Effective oral and written communication abilities
- Language – Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
- Education/Experience – A high school diploma, GED, or equivalent experience is required.
- Strong people skills
- Basic computer skills and knowledge of the Internet and Email
- Superb organizational skills and attention to detail
- Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
- Transportation – Employee must maintain reliable transportation daily, a valid driver’s license, and valid vehicle insurance.
- Excellent telephone etiquette
- Demonstrate ability to diffuse and respond to customer concerns
- The ability to prioritize and multitask
- Good judgment and ability to exercise common sense understanding
- A positive attitude and the ability to smile under all circumstances
- The ability to support and contribute to a team; work well with others
- The ability to work independently
- Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
- The ability to close the sale
- 401k plan with a match contribution
- A performance-based career path, with room for advancement
- Direct deposit
- Paid time off, including vacation and sick leave
- Dental and vision insurance options
- $19 - $20 hourly based on experience, plus commission.
- Paid holidays
- Educational reimbursement
- Annual awards banquet and other social company functions
- Excellent health benefits package for full-time employees, including company-paid health insurance HRA
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- offers require passing a drug test and a background check in compliance with applicable laws.
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Company
Overview
Founded 1949
Firm's founding year
The company was established in 1949 and has since grown into a regional leader in property management.
Annual Revenue $20M–$25M
Annual revenue figure
Despite being modest in scale compared to national chains, the company generates between $20 million and $25 million annually.
40 Communities Managed
Number of apartment communities
The company manages over 40 apartment communities across Maryland and Florida.
10,000 Rental Homes
Portfolio size
The company oversees a portfolio of nearly 10,000 rental homes, blending affordability with meticulous upkeep.
- The company blends affordability with meticulous upkeep and resident-focused operations.
- Typical assignments range from suburban garden-style communities to mid-size apartment complexes in Greater Baltimore and Jacksonville.
- Its core specialisms include residential property management and commercial real estate oversight.
- Longstanding presence and a community-focused approach distinguish it: dozens of properties, decades of steady growth, and deep Maryland roots.
- Integrity and Transparency
- Customer Focus
- Teamwork and Collaboration
- Excellence and Innovation
- Accountability
- Continuous Improvement
Net-zero by 2050
Emissions Target
Aiming to achieve net-zero emissions across its portfolio by 2050.
- Commitment to energy-efficient, sustainable practices in property management.
- Implementation of green building standards and practices in renovations.
- Energy Star certified buildings in the portfolio.
- Use of eco-friendly materials and technologies in building upgrades.
45% workforce
Women Representation
Percentage of women in the overall workforce.
40% leadership
Women in Leadership Roles
Percentage of women in leadership positions.
- Initiatives to ensure diverse hiring practices.
- Commitment to creating an inclusive work environment where all employees feel valued.
Articles
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