Kablio AI
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Coordonnateur des services aux locataires
Bgis
Coordonne les services aux locataires, gère les projets d'entretien et les appels d'offres.
2d ago
Experienced (8-12 years)
Full Time
Edmonton, Alberta, Canada
Hybrid
Company Size
8,000 Employees
Service Specialisms
Facilities Management
Project Management
Energy Management
Sustainability Consulting
Design and Engineering
Construction Management
Property Development
Real Estate Services
Sector Specialisms
Healthcare
Education
Government and Public Sector
Oil, Gas and Resources
Critical Environments
Utilities and Infrastructure
Retail
Financial Services
Role
What you would be doing
service delivery
client processes
tenant services
work review
issue reporting
purchase orders
- Accomplir d'autres tâches assignées.
- Assurer une bonne interprétation des processus de travail du client, de la culture et des politiques de l'espace de travail est essentielle afin d'assurer l'efficacité de la prestation des services aux locataires.
- Veiller à ce que BGIS Canada et le personnel de sous-traitance assurent la prestation des services demandés par les locataires dans le champ d'application du poste.
- Passer en revue le travail effectué, signaler les irrégularités à l'administrateur d'installations et demander les bons de commande.
What you bring
cad
office
high school
1‑3 years
communication
customer service
- Plus d'un an et jusqu'à trois ans d'expérience de travail pertinente
- Recevoir, traiter et valider les demandes de services reçues par téléphone, par courriel ou en visite sur place et assurer le suivi des appels et des bons de travail au besoin.
- Aptitudes interpersonnelles efficaces, particulièrement en communication (verbale et écrite);
- Maîtrise du logiciel CAD, un atout;
- Expérience et compétences spécifiques en lien avec l'affectation – gestion d'installations, roulement opérationnel, infrastructures d'installations, secteur du service à la clientèle, secteur gouvernemental, etc.;
- Maîtrise de la Suite Office et des logiciels de courrier électronique.
- Permis de conduire valide (au besoin)
- Offrir de l'aide et du soutien aux administrateurs d'installations en ce qui a trait à la réalisation de projets de services aux locataires à petite échelle en évaluant les compétences requises, en contribuant à la sélection des entrepreneurs, en surveillant le rendement, le budget, le contrôle de la qualité et en attribuant les tâches.
- Connaissances générales des systèmes d'immeubles commerciaux ou de la construction;
- Connaissance des processus de réalisation de projets et d'appel d'offres;
- Diplôme d'études secondaires et cours technique spécialisé ou en affaires
- Compétences supérieures en gestion des relations avec les clients et en service à la clientèle;
- Capacité à travailler de manière indépendante;
- Aptitude à comprendre les contrats, au besoin;
- Excellentes compétences en organisation, en coordination et en documentation et aptitude à accomplir plusieurs tâches à la fois;
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Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
200M+
Managed Square Feet
Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.
- Founded with a focus on providing top-tier facility management services across North America.
- Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
- Works with various sectors, including commercial, industrial, and government infrastructure.
- Provides services ranging from facility management to energy optimization and project management.
- Offers a range of solutions, from technical services to space planning and design.
- Operates across key markets in Canada, the United States, and abroad, with a growing global presence.
- Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
- Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
- Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
- Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
- Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.
2050
Net Zero Target
Commitment to achieving net zero emissions.
- Reducing energy consumption and carbon emissions across all operations.
- Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
- Developing long-term sustainability roadmaps aligned with global climate change objectives.
- Investing in renewable energy solutions and energy optimization initiatives across their portfolio.
- Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
- Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
- Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.
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