Service Account Assistant

Description

• Respond to client inquiries and provide clear, professional support.
• Ensure compliance with company policies, service standards, and quality controls.
• Support process improvements to streamline service operations.
• Monitor account activity to identify needs, updates, or pending items.
• Coordinate with internal teams to ensure timely task execution.
• Maintain accurate documentation, reports, and service records.
• Assist with day-to-day account coordination and service follow-ups.

Requirements

Benefits

• Supportive, collaborative, and structured work environment.
• Competitive annual salary of $56,000 – $61,000.
• Professional development and growth opportunities.
• Stable full-time role with long-term potential.
• Clear pathways for advancement within the company.

Training + Development

Interview process

Visa Sponsorship

Security clearance